Is 10Bet Safe and Trustworthy?
Before you choose any gambling site, you need to know if it is trustworthy and safe. So, we want to address those concerns first before getting into the meat and potatoes of our 10Bet review.
Is 10Bet safe? The simple answer is that, yes, we think 10Bet is safe and trustworthy. They haven't been without their issues and complaints (which we'll cover next), but we have no problems gambling at 10Bet.com for money in 2022.
Previous Complaints About 10Bet
If you read other 10Bet reviews or customer complaints, you may find some comments about people struggling to get their withdrawals from 10Bet and other customers experiencing poor customer service. Slow or delayed withdrawals and poor customer service are two major red flags for us.
But we did some digging and found out a few things. First of all, most of the customers who have had trouble with slow or delayed withdrawals were people that did not submit verification documents prior to the withdrawal request.
10Bet has to receive documentation to verify your identity and financial information. This documentation is typically a passport or other ID card and a copy of your credit card or bank statement. Some banking methods require more documentation than others.
We understand that some people hesitate to supply this information because they are nervous about their information getting leaked online. But 10Bet cannot process withdrawals without receiving this documentation. They also have security measures in place to make sure your information is protected.
So, as far as we are concerned, these complaints about 10Bet's withdrawal process are not valid. 10Bet is more secure than other gambling sites because they verify the identity of every customer. When you agree to the site’s terms and conditions, you agree to the verification policy. So the site is legally allowed to deny your withdrawal until that documentation has been submitted.
10Bet’s Response to Complaints
As far as the complaints about customer service go, it seems like that has changed in recent years. If you read recent customer reviews of 10Bet, many of them speak about the fantastic customer service they received. In addition, the site’s rating on several different review sites has been steadily increasing for years.
More importantly, 10Bet has proven that it is willing to listen to its customers. The site often responds to customer service complaints on forums like Trustpilot. And they have expanded the casino games and betting markets that they offer because of complaints on other 10Bet reviews.
That dedication and willingness to work with its customers is the number one reason we can confidently say that 10Bet is a secure online casino.
Additional Information About 10Bet
If you are still on the fence about 10Bet, it might help to have a little bit more information about the site and the company that operates it.
10Bet launched in 2003, so it is coming up on two decades of experience in the online gambling industry. Blue Star Planet Limited is the company that owns 10Bet. Ocean Star Limited is a subsidiary of Blue Star Planet Limited that is registered in Malta.
There is a statement about the company that owns 10Bet.com at the bottom of the page. Sometimes, it refers to Blue Star Planet Limited, while other times it says Ocean Star Limited owns it. That statement changes based on your location because it relates to the gambling license.
If you are playing 10Bet in the UK, you are playing under the UKGC license, which is registered to Blue Star Planet Limited. The Malta License is under Ocean Star Limited. Either way, 10Bet is a fully licensed gambling site that meets some of the strictest standards in the industry.
10Bet is the only site operated by Blue Star Planet Limited and its subsidiaries. So, there are no sister sites that operate the same way as 10Bet.
There are several options available for contacting customer service. You can call the telephone support number at +356 2778 0155 or email them at firstname.lastname@example.org. Live chat is also available, but you must be logged in to access it.
Some 10Bet reviews claim that the live chat response is slow and unhelpful, but that was not the case for us. We received helpful answers to our questions within a few minutes of logging on.
One example of the standards that 10Bet has to meet to maintain its gambling license is restricting access for customers in certain locations. Here is an updated list of the restricted countries that are not allowed to access 10Bet for real money gambling.
- Czech Republic
- France and its outlying territories
- Hong Kong
- Laos People's Democratic Republic
- Netherlands Antilles
- North Korea
- Papua New Guinea
- South Africa
- South Korea
- South Sudan
- USA and its outlying territories
Review of the 10Bet Sportsbook
The 10Bet sportsbook uses SBTech software, which gives you access to a massive collection of betting markets. There are more than 65,000 betting markets on 10Bet every month, plus 25,000 in-play betting options. Here are some of the unique sports betting options we found during our review of the 10Bet sportsbook.
- Motor Racing
- Greyhound Racing
- Gaelic Hurling
- Esports Betting
Because 10Bet started as a European-centered sportsbook, the site covers most of the major sporting events across Europe. But they have also added international sports, such as bandy, Aussie rules, and snooker. You can also bet on politics and entertainment events from around the world.
Football (soccer) is the most prominent sport for online betting at 10Bet. The site has 37 countries represented in its football betting options, including Ethiopia, Qatar, and Egypt. In addition, some of those countries have multiple leagues that you can bet on.
For example, La Liga is the most prominent football league in Spain. 10Bet covers La Liga, Segunda, Copa del Rey, Superliga Women, Segunda RFEF G4, Tercera RFEF, and the youth league. You will always have betting options for prominent leagues like La Liga, but 10Bet stands out because it accepts bets on so many other leagues.
Betting Features on 10Bet
The wide variety of betting markets is one reason that 10Bet is such a popular online sportsbook. But that is not the only reason people love this betting site. There are also several features we found while reviewing 10Bet that will enhance your betting experience.
- Live Betting - There are more than 25,000 live betting markets each month. They allow you to place bets in the middle of the action with up-to-the-minute odds.
- Early Cashouts - 10Bet allows you to cash out some wagers early. This feature allows you to avoid significant losses or maximize your wins when the timing is right. You can learn more about the early cash out feature on our website.
- SportRadar Stats - You can click on the bar graph icon to see stats and data for all the teams and players in that event. It shows information like the win probability, the win/loss records, the average number of goals scored, league position, and the number of goals/fouls for each player.
- Live Streaming - 10Bet offers live streaming of most events on the site. However, you can only stream events that you have bet on, and you must bet at least $1. We cover the live streaming feature from betting sites in more detail on our website.
- Enhanced Odds - 10Bet offers odds boosts on specific wagers every day. They are typically 10-20% better than the original odds and can be found under the daily promotions tab at the top of the sportsbook.
- Bet Builder - The 10Bet bet builder allows you to combine different betting options for the maximum return. You can try different combinations to create the best accumulators. FYI, there is a toggle switch that you need to turn on to access the bet builder.
We were very pleased to find all of these features during our 10Bet online sportsbook review. Many betting sites have some of these features, but it is rare to find one site that has all of them.
There is a lot to love about the 10Bet sportsbook. The wide variety of betting markets, special betting features, and unique wager types really make this betting site stand out as one of the best.
10Bet Casino Review
While 10Bet is known for sports betting, you don’t want to miss out on the casino either. The online casino at 10Bet has so much to offer, including more than one thousand games from multiple software providers.
You can play games from Microgaming, Evolution, NetEnt, Playson, Pragmatic Play, and many others. These software providers are the best in the business so that you can access all the best slots and table games.
However, some games and software providers are not available in every country. For example, 10Bet New Zealand offers 1,069 slots, but 10Bet Canada only offers 857 slots. So if you can’t find a specific game, it might be because it is not available in your location.
Luckily, 10Bet makes it really easy to find the games you are interested in. Several game categories are listed at the top of the casino page, including slots, jackpots, table and card games, and Drops and Wins. They also have seasonal categories so that you can find games with holiday themes.
Here is some more information about the casino games available on 10Bet.com.
Slot Machines and Progressive Jackpots on 10Bet
With hundreds of slot machines, you have plenty of games to choose from. 10Bet casino has everything from an 80s-themed slot called Electric Avenue to classics like 777 Royal Wheel.
You can also enjoy branded games from Microgaming and NetEnt. Some of the most popular branded games include Gordan Ramsay Hell’s Kitchen, Deadmau5, Guns N’ Roses, and Game of Thrones.
Because there is such a wide variety of games available, you can find dozens of slots with different features. Try Gonzo’s Quest or Lara Croft Temples and Tombs if you like cascading reels. Immortal Romance is an excellent choice when you want a game with multiple bonus rounds.
Of course, one of the most enticing slot features is a progressive jackpot. There are 25 different progressive jackpots available in the online casino at 10Bet. Sixteen of those games are from Microgaming, and another four are from NetEnt. The remaining five come from other software providers that only have one jackpot game to offer.
Microgaming is known for breaking the world record of the highest online jackpot ever paid, but NetEnt held that title before. So, the majority of jackpot games on 10Bet come from the two software providers that are best known for progressive jackpots. That is good news for you!
Mega Moolah is the most popular progressive jackpot because that is the one that has broken world records. 10Bet offers five different games on the Mega Moolah network, including The Witches Moon and Fortunium Gold.
We could not find any policies about progressive jackpot payouts during our review of the 10Bet casino. However, Microgaming has a strict policy that all jackpot prizes get paid out in full as soon as the win has been verified.
So, as long as you play progressive slots from Microgaming, you should be able to get your total prize in a single payment, even if your prize amount is higher than the withdrawal limits. 10Bet may issue installments for progressive jackpots from other software providers.
10 Bet’s Table Games
We found several 10Bet reviews that mention a limited selection of table games, but we did not find that to be the case. There are nearly 40 table games available on 10Bet.
You can enjoy fifteen different variations of roulette. Some of the variants simply have different betting limits, like 20p roulette. Other variants include unique themes, like the real spooky roulette with a Halloween theme.
If you prefer blackjack, you can enjoy fourteen different options. For example, lightning blackjack has random multipliers that help you win even more. Or you can choose European blackjack, Vegas Downtown blackjack, or Vegas Strip blackjack. Each variant has slightly different rules and payouts.
10Bet also offers punto banco, craps, baccarat, and three types of dragon tiger. We think that is a pretty solid collection of table games. But if you are looking for even more options, 10Bet has an excellent live casino.
Live Dealer Casino Games on 10Bet
You can find some of the live dealer casino games, including live game shows, listed in the casino lobby. But the best way to explore the live dealer casino on 10Bet is to click the Live Casino tab at the top of the page.
Once you get to the live casino lobby, you can use the tabs to view different live game categories. They include live blackjack, live roulette, live baccarat and sic bo, live poker, and live game shows. Or, if you prefer, you can see a list of all the live casino options in one place.
There are more than 35 games available in the live casino, including nine options for live roulette and fourteen live blackjack variants.
All of the live dealer casino games come from Evolution Gaming. 10Bet could offer even more live games if they included live games from Microgaming or Pragmatic Play Live.
Fortunately, Evolution is the most popular live casino provider. Evolution is known for lightning games that include random multipliers. You can play lightning roulette, lightning dice, and lightning blackjack.
Another reason that Evolution Gaming is so popular is because of all the unique game shows that they offer. Each game show features a live host that interacts with the players and adds excitement. They include games like Mega Ball, Dream Catcher, Gonzo’s Treasure Hunt, Football Studio, and Deal or No Deal.
Overall, we were very impressed during our 10Bet online casino review. The site has so much to offer, including the best progressive jackpots, popular live dealer games, and a decent collection of digital table games. In addition, all of the games are well-organized, so it is easy to find the games you want to play.
However, a few games are missing. 10Bet does not have any specialty games, so you can’t play bingo, keno, or scratch cards. There is only one video poker option, and the selection of other poker games is also limited.
If 10Bet added some specialty games and expanded its poker collection, it could be one of the best online casinos available.
10Bet Mobile Gambling Options
You can take 10Bet with you anywhere you go because 10Bet has multiple options for mobile gambling. Here are the different ways you can access the site from your phone, tablet, or any other internet-enabled device.
- iOS App - You can download the 10Bet app on iPhone, iPad, or any other iOS device. The iOS app is designed for Apple users and gives you complete access to the 10Bet sportsbook and casino site.
- Android App - The 10Bet app for Android offers all the same features as the iOS app, but it is designed for Android devices instead. You may also be able to download the Android app on Blackberry and Windows devices.
- Mobile Browser Site - If you don’t want to download another app to your device, you can visit 10Bet from your mobile device’s internet browser. The mobile site doesn’t require software updates, and you can access it on any mobile device with an internet connection.
No matter which option you choose, you will be able to play casino games and bet on all the different sports mentioned in our 10Bet betting site review. The mobile app will have all have the same features and gambling options available on their main site.
The only difference between the iOS app and the Android app is the types of devices you can use it on. Similarly, the only difference between the gambling apps and the mobile site is how you access them. There might be a few minor differences in how things are displayed, but everything else will be the same.
If you have tried the 10Bet app before or read a negative review of the 10Bet sportsbook app, you might want to give it another chance. 10Bet has offered downloadable apps for many years, but many customers complained about slow loading times and needing to log in multiple times.
True to form, 10Bet paid attention to those complaints and decided to do something about them. They released a new version of their app that is faster and easier to use. The new sportsbook app loads within seconds, and so do the casino games.
Whether you decide to download an app or simply visit the mobile site, 10Bet makes it easy to enjoy everything the site offers while you are on the go. If you want to know more about it, then read our review of the 10Bet app.
Deposits and Withdrawals on 10Bet
Before you can start playing at 10Bet with real money, you need to fund your account. Fortunately, there are several convenient ways you can deposit and withdraw from 10Bet. Here are the options that we found during our 10Bet.com review.
1-2 Business Days
1-2 Business Days
Paysafecard (Deposit Only)
Prepaid Voucher or E-wallet
Online Bank Transfer
1-2 Business Days
Euteller (Deposit Only)
Online Bank Transfer
EPS (Deposit Only)
Online Bank Transfer
SoFort Uberweisung (Deposit Only)
Online Bank Transfer
SEPA Bank Transfer (Withdrawal Only)
1-3 Business Days
10Bet doesn’t charge transaction fees most of the time. However, you may have to pay a transaction fee if you make several withdrawals in a short amount of time. For example, you may be subject to transaction fees if you make more than one credit card withdrawal in 30 days.
Keep in mind that you may also have to pay fees that your bank or credit card company charges. Those charges are out of 10Bet’s control, but you don’t want to pay site-based fees in addition to the ones from your financial institution.
Whenever possible, you must request a withdrawal using the same banking method you used to make a deposit. 10Bet may change your withdrawal method or deny your request if you try to withdraw with a different banking method.
It is critical to have your account verification completed before you request a withdrawal. The verification documentation may vary based on the banking method used. You may need to reach out to customer service to have them check that your account has been verified.
Make sure that all the accounts you use for banking on 10Bet are in your name. If the name on the account doesn’t match the name you used when you created your 10Bet account, your withdrawals will be denied, and your account could get locked.
As long as you keep these policies and procedures in mind, you should be able to avoid the common issues customers tend to complain about in their negative (and not-so-fair) 10Bet reviews.
The bottom line - 10Bet has plenty of banking options and reasonable limits that should work for most customers.
Reviewing 10Bet Promotions and Rewards
We found several promotions that were available during our review of 10Bet. You can choose one of two welcome bonuses based on whether you want to use the bonus for sports betting or casino games.
The sports welcome bonus offers a 100% deposit match of up to $100 with the bonus code 10PLAY. There is a 5x rollover requirement applied to both the deposit and bonus amount, but your wagers need to meet the minimum odds to count toward the rollover.
Casino players can get a 100% deposit match of up to $300, plus 25 free spins on the Gordan Ramsay Hell’s Kitchen slot. You will need the bonus code WELCOME300 to claim this offer. The rollover requirement is 40x the bonus amount, and it must be met within 15 days.
These welcome bonuses are just the beginning. 10Bet has a fantastic collection of additional promotions that reward you for using the site. You can choose the bonuses that work best for you based on the types of gambling that you enjoy. Here are some examples of additional promos from 10Bet.
- Free Bets - 10Bet has different scenarios that could earn you a free bet every week. For example, if you bet on the Newcastle vs. Manchester United football game, you can earn a free bet if Newcastle has three or more offsides.
- Acca Boosts - Make a parlay or accumulator bet that combines at least three different bets. If you win your bets, 10Bet may boost your winnings up to 50%. The boost percentage depends on how many legs your Acca bet had and how many you got right.
- Free Spins - We found multiple free spins offers during our 10Bet casino review. Most of these offers require you to wager at least $100 on a specific game to earn 50 free spins. You can collect these free spins offers twice a week.
- Drops and Wins - You can join Drops and Wins tournaments by playing qualifying casino games on 10Bet. Every dollar you wager earns you a leaderboard point, and the prizes are given out each week. Check out the Drops and Wins category to find qualifying casino games.
- Reload Bonuses - Casino players can get reload bonuses of 50% up to $200, as long as you deposit more than $15. The bonus code for this offer changes often, so you will have to visit the promotions page before you make your deposit.
Most of these offers change weekly or monthly, so it is a good idea to visit the promotions page regularly to see what offers are available.
No matter which bonus you want to take advantage of, it is crucial to understand the terms and conditions. Each offer has different minimum bets and rollover requirements. Some offers require a bonus code, while other offers require you to “opt-in.”
The terms and conditions for each promotion are clearly listed under the tell me more link for that promotion. If you have questions about the specific terms for a promotion, you can reach out to customer service. They will gladly answer your questions and clarify anything you need help understanding.
The Ten Club
10Bet also has a loyalty program called the Ten Club. It is very different from the tiered loyalty programs you might be used to.
First of all, the Ten Club is not open to every 10Bet customer. In fact, only 1,000 bettors can be in the Ten Club at a time. You must receive an invitation from the 10Bet team to join the Ten Club.
There is no information about what you have to do to qualify for a Ten Club invitation, but 10Bet claims to work within each members’ affordable levels. That makes us think that the program is open to low- and high-stakes gamblers alike, but we can’t be sure.
If you get invited to the Ten Club, you will automatically receive various rewards. The rewards include a dedicated account manager, a private WhatsApp number for customer service, lower rollover requirements, exclusive tournaments, and hospitality events. You may also get special deals, promotions, or gifts like free bets and merchandise.
We can’t tell you the exact benefits of joining the Ten Club because 10Bet does not make that information available to the public. Most online gambling sites tell you all about their loyalty program because they see it as an incentive to join the site.
10Bet does the opposite. By keeping information about the qualifications and rewards secret, 10Bet can customize the rewards for each customer. For example, they may have different rewards for gamblers with different budgets or gambling preferences.
The Ten Club seems to be a valuable program that offers various benefits to different customers. But we can’t really offer a complete review of the 10Bet loyalty program without being able to experience it firsthand.
10Bet Review Verdict: Is 10Bet Right for You?
Now that you have read our 10Bet review, you should have a solid understanding of what to expect from this site. Overall, it is a fantastic sportsbook and casino with a wide variety of gambling options, valuable promotions, and convenient banking methods.
But you still might be wondering if 10Bet is the best online gambling site for you. It is smart to choose a gambling site based on your specific preferences. So, here are a few thoughts about who we think will appreciate 10Bet the most.
- The 10Bet sportsbook is ideal for sports bettors who want a wide variety of betting options and free bet promotions.
- Sports bettors who are interested in features like live streaming, early cashouts, and enhanced odds will love betting on 10Bet.
- You will love the 10Bet casino if you enjoy progressive jackpots. That is especially true if you want to be able to collect your jackpot winnings in a single lump sum. Just make sure you choose the Microgaming jackpot games.
- 10Bet casino is an excellent choice for anyone who loves live dealer casino games from Evolution Gaming. You can’t beat their collection of live game shows and lightning multiplier games.
- Casino players who are looking for a wide variety of slots and table games will appreciate everything that 10Bet offers.
- You might not enjoy the 10Bet sportsbook if you are a professional or winning bettor. Many bettors have complained that 10Bet offers lower maximum betting limits to players who win consistently.
- The 10Bet casino is not the best choice for players who prefer video poker, specialty games, or digital poker options.
- 10Bet will not work for you if you are hoping to use cryptocurrency to fund your online gambling activities.
You should now have a pretty good idea whether 10Bet is the best gambling site for you. If not, maybe reread our review of 10Bet above to see if there's anything you missed. Or maybe you'll find the answers to your questions in our FAQ below.
We think 10Bet is a solid online gambling site, so we have no qualms recommending them to you. If you feel the same way, or if you'd rather check them out for yourself, just click the link below.
- How do I join the 10Bet loyalty program?
AThe Ten Club is 10Bet’s loyalty program, but it is an invitation-only program that is only open to 1,000 customers. There is no exact formula that will earn you an invitation, but it is based on loyalty from customers who bet regularly. So, the more often you bet, the more likely you will be to earn an invitation.
- Does 10Bet offer esports betting?
AYes! The esports betting options are listed as one of the categories in the main sportsbook. You can bet on Counter-strike, King of Glory, Dota2, League of Legends, and more! We found several leagues and tournaments for each game were covered during our 10Bet sportsbook review.
- Does 10Bet allow winning bettors?
A10Bet does not prohibit winning bettors from using their site, but they do have several policies that discourage winning bettors. For example, the maximum total you can win in a single day is $100,000. There are also several terms and conditions that give 10Bet the right to cancel bets or change the odds under various circumstances.
- Can I use cryptocurrency to fund my 10Bet account?
Unfortunately, 10Bet does not accept deposits or withdrawals with Bitcoin
or other cryptocurrencies
. That could change in the future, but we don’t think that is very likely.
10Bet is very particular about identity verification. They will not process payouts without proof that you are who you say you are and you are the owner of the account. Cryptocurrency transactions are anonymous, so there is no way to verify that you own the account. Unless 10Bet changes its identity verification policies, cryptocurrency will never be a viable banking option on this site.
- How do I download the 10Bet app?
AYou should be able to download the 10Bet app directly from the App Store or the Google Play Store. If you cannot find the app there, you can visit the 10Bet site. There is a betting app link on the bottom of the page, and you can use that link to find download links for both iPhone and Android.
- Do I need a bonus code to collect bonuses on 10Bet.com?
AEach bonus offer is different. You can use the code 10PLAY or WELCOME300 to claim one of the 10Bet welcome bonuses. For free bets and free spins, you may need to opt-in to the promotion and then place specific wagers to qualify for the promotion.
- Does 10Bet offer enhanced odds and early cashouts?
AYes! There are specific wagers each week that have boosted odds or early cashout options. The easiest way to find the bets that have these features is to click the daily promotions link at the top of the page.
- How do I get free bets on 10Bet?
A10Bet often has free bet promotions. Some of them offer free bets when you use a specific software feature for the first time, like the live betting platform or mobile app. Other free bet offers are based on wagers or circumstances in the match, such as the number of goals.
- Does 10Bet have horse race betting?
AYes! 10Bet does not separate horse race betting from the rest of its sportsbook. You can click on horse or greyhound racing to find bets on racetracks from around the world.
- What is the maximum payout on 10Bet?
AThe maximum withdrawal amount depends on the banking method you choose. E-wallets offer the highest withdrawals amounts with a maximum of $50,000.
10Bet also has a policy that players cannot win more than $100,000 in a single day. However, that policy does not apply to progressive jackpots.
- What documents do I need to submit for 10Bet verification?
AWhen you first create your account, you will need to verify your email by clicking on a link that will be automatically sent to you.
After that, you will need to continue verifying your information by submitting copies of your passport/ID, bank statements, credit cards, or utility bills. The exact verification documents needed vary based on the banking methods you choose to use.