- Website: www.twin.com
- Launched in 2017
- Licensed by Malta Gaming Authority and Government of Curacao
- Email: email@example.com
Twin Casino Review for 2022
In this review, we will examine the reasons for our recommended star rating of 4 stars for Twin Casino.
The only way to do this is to take a closer look at various features of this casino, such as the bonus promotions, the game selection, the customer service team, and the banking options.
If you think you are about to read a review which has false information or paid opinions, then you are sadly mistaken.
We take pride in being as honest as possible when assessing the quality of each feature of Twin Casino and every casino we review, and no one has any influence over what we write.
This way we can ensure that each player has the best gambling experience possible by educating them on exactly what they can expect from each casino before they even make an account on that site.
The Basic Information
Twin Casino was founded just a few months ago in mid-2017, but you would not be able to tell this by playing on their site. They are licensed by both the Malta Gaming Authority and the Government of Curacao, which shows their dedication to protecting their players.
The Malta Gaming Authority is known for its level of strictness when it comes to sites that they watch over, so there should be no fear of any foul play here.
Twin Casino is owned by a company named Oring Ltd., which is located in the country of Malta and also operates the online casino named OddsRing Casino.
This alternate casino has a high rating on review sites all over the internet, which makes us believe that they will put the same effort into making Twin Casino a success.
The following countries are NOT permitted to play on Twin Casino, no matter how high or how often they plan on gambling:
- United States of America*
- Bouvet Island
- British Indian Ocean Territory
- Czech Republic
- Holy See (Vatican City State)
- Hong Kong
- Democratic People’s Republic of Korea
- New Caledonia
- State of Palestine
- Russian Federation
- San Marino
- South Africa
- South Georgia and the South Sandwich Islands
- South Sudan
- the Faroe Islands
- United Kingdom
- Western Sahara
*and its dependencies, military bases, and territories, including but not limited to American Samoa, Cyprus, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, and Virgin Islands
With just over three hundred games, Twin Casino offers right around the average number of games for an online casino. However, they seem to be constantly adding new games, which is to be expected for a site that was just founded less than a year ago.
One great feature that Twin Casino offers is the option to play their games for free before you even deposit money or make an account. This is extremely convenient for those who want to see what the games are like before risking their own hard-earned money.
There are no strings attached here; you can simply check out the graphics and the functionality of the games at your leisure before you sign up.
Unfortunately, the filter that Twin Casino built into the game library on their website is not up to par with those of their competitors. The only filters that are available for the purpose of organizing the library by game type are slots games, live casino games, and jackpot games.
If you want to find any table games, card games, or video poker, they force you to scroll through hundreds of games and search manually, which is the first time we have ever come across such an inconvenience.
The following list contains some of the slot games that can be found in Twin Casino:
- The Phantom of the Opera
- Mystery Joker 6000
- Jurassic Giants
- Viking Runecraft
- Wacky Panda
- Queen of Gold
- Immortal Romance
- Pied Piper
- Mighty Arthur
- Sticky Bandits
Much like every other online casino, Twin Casino offers hundreds of slot games for their players to play. These games were created by software developer giants such as NetEnt, Quickspin, Yggdrasil, and Microgaming.
We like the fact that they have a bunch of slots that are based on popular Hollywood movies, since we find that those are the most fun to play. They usually include clips and famous quotes from the movie, which adds some extra fun to the experience if you really enjoyed the film.
Some of the movie-based slots that you can find on Twin Casino include The Phantom of the Opera, King Arthur, Highlander, Halloween, Game of Thrones, and Jurassic Park.
The following list contains all of the jackpot games that can be found in Twin Casino:
- Mega Moolah
- 5 Reel Cash Splash
- Mega Moolah ISIS
- 5 Reel Fruit Fiesta
- Caishen’s Gold
- Diamond Strike
- King Cashalot
- 5 Reel Lotsa Loot
- Major Millions
- 3 Reel Cash Splash
- 3 Reel Fruit Fiesta
- 3 Reel Lotsa Loot
- Panda’s Fortune
Then you have come to the right section of Twin Casino. Here you will find games that feature jackpots which reward more money than you can shake a stick at.
There are a total of thirteen jackpot games, which gives you a ton of different ways to add some commas to your bank account. These jackpot amounts range anywhere from €5,000 to €2,500,000 at the time of this writing.
It is tough to find any games outside of a lottery that offer this much money to the lucky winners, so we really enjoy the fact that they added so many of these jackpot games to their game library.
The following list contains some of the table games that can be found in Twin Casino:
- Multi-Hand Atlantic City BJ
- Multi-Hand Premier Blackjack Gold
- Premier Blackjack Hi Lo Gold
- Hi-Lo 13 European Blackjack Gold
- Spanish 21 Blackjack Gold
- Baccarat Gold
- High Limit Baccarat
- Premier Roulette Diamond Ed.
- Multi Wheel Roulette Gold
- French Roulette
The table games section on Twin Casino has slightly fewer games than we are used to seeing. There are fifteen blackjack variations, two baccarat variations, and three roulette variations, which brings us to a grand total of twenty table games.
They could probably stand to add some more roulette games in, but it is important to remember that there are a ton of roulette variations in the live casino section, which we will cover next.
Live Casino Games
The following list contains all of the live casino games that can be found in Twin Casino:
- Live American Roulette
- Live Dream Catcher
- Live Classic Roulette
- Live Immersive Roulette
- Live Baccarat
- Live VIP Roulette
- Live Ultimate Texas Hold’em
- Live Double Ball Roulette
- Live Three Card Poker
- Live London Roulette
- Live Svensk Roulette
- Live Speed Roulette
- Live Caribbean Stud Poker
- Live Dragonara Roulette
- Live Speed Baccarat
The live casino portion of Twin Casino’s game library is extremely impressive due to its size as well as its uniqueness. These types of games are very popular these days because you get to interact with a dealer in real time via webcam from the comfort of your own home while they deal for you.
Most online casinos try to include a couple of live casino games in their game selection, but Twin Casino went above and beyond this expectation by offering a total of fifteen different variations.
It is refreshing to see that they also included some variations that we have rarely seen before, such as Svensk Roulette, where the dealer speaks in Swedish, or Live Double Ball Roulette, which predictably uses two balls for each spin in order to double the fun.
The following list contains all of the different deposit options that are available on Twin Casino:
- Visa Card
- Bank Wire
- Sofort Uberweisung
Twin Casino offers a plethora of banking options that includes a balanced spattering of credit cards, e-wallets, prepaid cards, and bank transfers. Some of these deposit methods are country-specific, but all of them are processed in a secure and timely fashion.
Whatever currency you make your first deposit with will become the default currency for any transactions that your account makes. If you are curious whether Twin Casino supports your local currency, you can check the drop-down menu that appears when you go to make a deposit.
You could also just check out the list of supported currencies, which we have listed here: NOK, SEK, EUR, GBP, USD, AUD, and CAD.
The processing time for all of these banking options is a total of zero minutes. That means your money will be available to play casino games as soon as you fill out the necessary information to complete the transaction.
Some casinos try to charge a fee for certain deposit methods, but Twin Casino is not one of them. We certainly love to see this, since no one deserves to be taxed before they even begin to gamble.
The minimum deposit for each of these deposit methods is a reasonable €20, while the maximum deposits will vary wildly from one banking option to another. The methods with the smallest maximum deposit limit are Zimpler and Paysafecard, which are set at €800 and €1,000, respectively.
If moving large amounts of money is your plan, then you should use the Trustly or bank wire methods, since they have a maximum limit of a whopping €10,000 per deposit. Every other method that we did not yet mention will have a maximum deposit limit of €5,000.
The following list contains all of the different deposit options that are available on Twin Casino:
- Bank Wire
- Visa Card
While there are not as many withdrawal options as there were deposit options, this is completely normal. Some methods like MasterCard and Paysafecard do not function as withdrawal methods no matter what casino you are playing on.
Despite this slight difference, Twin Casino still manages to have at least one banking option that belongs to each category, including e-wallets, credit cards, and bank transfers.
Unfortunately, not every withdrawal method is free like the deposit methods were. In fact, the only withdrawal methods that are free are the bank wire and Trustly options. The other four methods impose a €2.50 fee per transaction, which really is not that bad.
Some casinos try to charge a percentage of each withdrawal, which could end up being costly for the player, so we give them credit for not doing that.
Each one of these withdrawal methods will finish processing after 24-48 hours. If you are using the Trustly, Skrill, Neteller, or ecoPayz methods, you will receive the withdrawal into your account as soon as this processing is done.
If you are using the bank wire withdrawal method, the money will appear in your account in an additional one to three days after processing, and Visa cards will receive the money in an additional two to four days.
The minimum withdrawal for each method is €20, just like it was when money is deposited. The methods with the largest maximum withdrawal limit are the bank wire and Trustly options, which come with a limit of €10,000 per transaction. The other four withdrawal methods come with a maximum limit of €5,000 per withdrawal transaction.
The bonus promotions on Twin Casino are rather scarce since there are only three of them. These three promotions include a welcome bonus, a raffle drawing, and a token hunt.
Before we dive into the specific promotions that Twin Casino offers for their players, it is important to know that different games will contribute different percentages of each wager towards completing the playthrough requirements. For your convenience, we have listed the different percentages that each game contributes below:
- 100% Classic Slots and Video Slots
- 10% Table Games (including Live Casino)
- 0% Poker Games (including Live Casino)
- 0% Specific Slots Games such as:
- Beautiful Bones
- Big Bang
- Blood Suckers
- Castle Builder
- Castle Builder II
- Dead or Alive
- Devil’s Delight
- Eye of the Kraken
- Jack Hammer
- Jack Hammer II
- Kings of Chicago
- Pearls of India
- Robin Hood, Scrooge
- The Wish Master
- Tower Quest
- Treasure Island
- Wild Rockets
We will now jump right into examining each promotion that Twin Casino offers on their website and how to best take advantage of them.
Twintroduction Offer (Welcome Bonus)
First off, we have to give Twin Casino credit for coming up with a witty name for their Welcome Bonus, since most casinos do not bother to do that.
This offer is applied to your first deposit as well as your second deposit, which is right in line with the twin spirit of the site. The only catch is that you need to take advantage of this bonus within thirty days of creating your account.
All you need to do to be a “prizetwinner” is to make a deposit of at least €20 for both deposits, and you will receive a 100% match bonus for up to €100. If you manage to deposit at least €50, they will throw in an extra fifty free spins on the slot game “Mayana,” so we recommend taking advantage of this if possible.
The playthrough requirement for this bonus is extremely easy compared to other casinos, since you only have to wager forty times the amount of the bonus you received, and they give you thirty days to complete this task.
For example, if you deposited €100 and received a €100 bonus, you will need to wager €4,000 in total before you can withdraw any money.
The playthrough requirement for any winnings that are generated by the free spins is a very reasonable thirty-five-times the amount of the total winnings. You will have a total of seven days to complete these free spins, or they will be forfeited.
The Quickspin Achievements promotion is only available for those who are playing in games that were created by the company Quickspin. These games have been programmed to reward players who come across six different unique events that occur sporadically, such as getting a win with two wild symbols at once.
Once you complete one of these events, you will be rewarded with bonus tokens. These bonus tokens can eventually be traded in for free spins, re-spins, or even special side games.
You will be able to track the progress that you are making towards earning more tokens on the side of each game page. We find this to be a refreshing way to motivate people to play Quickspin games, and we wish more casinos had promotions like this.
This promotion is only offered on certain dates, so be sure to check the website for the next upcoming cash raffle. All you need to do to earn a ticket in this raffle is make one spin on any game that was made by the developer company named Pragmatic Play. Some examples of games by this company include Hot Safari, Queen of Atlantis, 7 Piggies, and Wolf Gold.
Like most cash raffle contests, the winners will be chosen at random at the end of the drawing period. There will be a total of ten prizes given out to these lucky players, all equaling €200. The maximum number of tickets that one player can have is one.
The playthrough requirements for clearing this €200 is pretty simple. All you need to do is make one more spin on any game that contributes to wagering requirements, and your bonus money will turn into cold hard cash!
We are sad to report that there is no mobile app available for Twin Casino just yet.
However, the website will still function perfectly fine from an internet browser on your mobile phone.
This option is a little bit more clunky, but it still gets the job done.
Since they just opened for business in 2017, we assume that they will add a mobile app in the near future.
Anyone who thinks that they will never need to take advantage of an online casino’s customer support team is in for a rude awakening. This team is here for you whether you have a withdrawal missing, a problem with one of the games, or any other issue that might come up.
The first thing we look for in a customer support program is whether or not it is available 24/7 so that players from various time zones can get the support they need immediately after the problem arises. Unfortunately, it does not appear that they provide support 24/7, and they also do not even specify on their site what hours they are open.
When we went to test out the live chat option, we were met with silence, which means we tried to contact them during their unadvertised off-hours.
To their credit, we did receive an email a few hours later that addressed our question, but this inefficiency puts them a step behind their competition. If you do happen to contact them during their mysterious business hours, they claim that they will respond within thirty seconds.
Another thing we look for in a casino’s customer support section is whether they have a telephone number for us to call. This is usually slower than the live chat option but quicker than the email option. Twin Casino does not provide any customer support telephone number, which forces us to drop them down a peg in this area again.
The second option that you have to contact the customer support on Twin Casino is via email. You can either fill out the email form that is found on their “Get In Touch” page, or you can just email them directly.
If your complaint or questions are not resolved to your satisfaction through the normal customer service contact methods, it will officially become a dispute after two weeks. You may report the dispute to the Malta Gaming Authority by emailing them at firstname.lastname@example.org.
Their decision will be considered final and binding, which is why it is so important to play on a site that has a reliable licensing company watching over them like Twin Casino does.
Overall, Twin Casino appears to be a slightly above-average online casino that has minor problems in each area that we examined.
However, if we consider the fact that this casino just opened for business in 2017, we will give them the benefit of the doubt on some of these minor issues.
The strength of Twin Casino lies in their live dealer games and slot games, since they have more of these than the average casino. They also did a great job of offering bonus promotions that have a low playthrough requirement, and the time limit for completing them is a reasonable thirty days.
If we were going to improve the way Twin Casino does things, we would offer customer service 24/7, we would add a phone number for people to call when they have problems, and we would add some more bonus promotions.
However, things are fine just the way they are over on Twin Casino, and we have no problem recommending this brand new online casino to our readers.