Full Review of Cherry Gold Casino

Cherry Red Casino is another U.S. facing site for us to review.

This is always nice for us as there are fewer and fewer options left for American players.

However, this also means that sometimes the quality of the site can suffer as they have less competition to keep them honest.

How does Cherry Gold Casino stand up to our rigorous review procedures? Keep reading to find out.

VISIT Cherry Gold Casino ((US Customers Welcomed))
Device Compability:
Key Information
    • Website: www.cherrygoldcasino.com
    • Launched in 2011
    • Licensed by Curacao Gaming Authority
    • Email: [email protected]
    • Telephone: +1 646 905 04 96
Hit and Misses
    • Accepts Bitcoin
    • US Players Accepted
    • RTG Software
    • Limited Payment Options
    • History of Issues with Bonus Payouts
    • No Live Dealer Games
Payment Method

The Basic Information

Cherry Gold Casino comes to us from a company called Web Services Online based in Costa Rica. Unfortunately, there isn’t much more information on this site’s ownership than that.

It does appear that they may have a presence in Curacao so that they can take advantage of the licensing from that jurisdiction, which is exceptionally grey-market friendly.

The casino launched in 2011, so it passes the first of our informal tests as it has now been in business for over 5 years. Typically, if a casino makes it this far, they must be doing something right.

There is some indication that they have had a few player issues in the past, as can be seen in some of the casino forums. However, we like to focus more on the site and games, and let our readers give us input about their own experiences with a site.

Restricted Countries

What countries are accepted at Cherry Gold Casino?

Good news for pretty much everyone who wants to play at this casino. For the time being, the site is open to everyone except players in Costa Rica and the United Kingdom.

(Typically a rule that Costa Rica enforces for those who have offices in that country)

It is pretty evident that their focus is on taking players from the United States, and as mentioned their “license” is very open to players coming from other grey markets as well.

The Casino

For their casino offering, Cherry Gold Casino has chosen to work with Real Time Gaming. Given that there aren’t that many options left for U.S. friendly online casino software, we are pleased to see the RTG library of games in play here.

They have been building software since the late 1990s and have not stopped producing great titles for their licensees.

We are going to look at the different types of games available at Cherry Gold casino in a little more detail.

Table Games

The Cherry Gold Casino lobby hosts the full suite of RTG Table Games. What the developer lacks in volume of titles is more than made up for in the quality of what they do offer. The games are available in both download and non-download format, which gives you the choice of how you want to jump in and play.

There are play money versions of all the games. So if there is a game you haven’t tried before, then you have a chance to play some hands or spins before committing to putting real money on the table, and who doesn’t like to test drive something, right?

Here is the full list of Table Games that are available at Cherry Gold Casino:

  • Baccarat
  • Casino War
  • Caribbean Stud Poker
  • Red Dog
  • Roulette
  • European Blackjack
  • Craps
  • Let ’Em Ride
  • Pai Gow Poker
  • Vegas Three Card Rummy
  • Keno
  • Sic Bo
  • Pontoon
  • Bingo
  • Blackjack with Perfect Pairs
  • Caribbean 21
  • Caribbean Hold’em Poker
  • Face Up 21
  • Match Play 21
  • Super 21
  • Texas Hold ’Em Bonus Poker
  • Tri Card Poker

As you can see, there are some titles like Pontoon that you may not have tried before…we think you will love it so you should jump in and give the free play option a go!


Real Time Gaming has always been revered for their slots collection. In particular, their “Real Series” slots games have been very popular amongst players for over a decade now.

The company has worked tirelessly to configure their slots catalog to be mobile-friendly, and now you will find most of the games that are in their non-download version available for play on your phone or tablet.

The lobby screens at Cherry Gold casino make it very easy to find a game to play. You can sort the games alphabetically, as well as by the games they are highlighting at a time. Here are some of our favorite slots titles from the over 100 unique slots games available at this casino:

  • Achilles
  • Aladdin’s Wishes
  • Aztec’s Millions
  • Aztec’s Treasure
  • Bunko Bonanza
  • Caesar’s Empire
  • Cleopatra’s Gold
  • Coat of Arms
  • Diamond Mine Deluxe
  • Dream Run
  • Enchanted Garden
  • Fame and Fortune
  • Field of Green
  • Food Fight!
  • Football Frenzy
  • Fruit Bowl XXV
  • Fruit Frenzy
  • Hairway to Heaven
  • Happy Golden Ox of Happiness
  • Haunted Opera
  • Lucky 8
  • Lucky Last
  • Lucky Lightnin
  • Lucky Tiger
  • Mayan Queen
  • Medal Tally
  • Mermaid Queen
  • Mice Dice
  • Mister Money
  • Paradise Dreams
  • Paris Beauty
  • PayDirt!
  • Penguin Power
  • Phantom of the Opera
  • Pharaoh’s Gold
  • Pirate Isle
  • Polar Explorer
  • Shopping Spree II
  • Small Fortune
  • Spirit of the Inca
  • Sunken Treasure
  • Tally Ho
  • Texan Tycoon
  • The Elf Wars
  • The Three Stooges
  • Triple Toucan
  • Triple Twister
  • Triton’s Treasure
  • Victory
  • Vikings Voyage
  • Vulcan
  • Warlock’s Spell

Live Dealer Games

We know that Real Time Gaming has partnered with a Live Dealer studio in the past couple of years to bring these games to their licensees. For some reason, they are not available at Cherry Gold Casino at this time.

This is disappointing and definitely affected our overall rating for the casino. If you have played Live Dealer games before, you will understand why: we like the flow of the gameplay with a real dealer (even at the other end of the live stream).

It makes you feel more like being in a real casino, which is a much better feeling than the cold, unchanging rhythm of the digital dealer. We are very hopeful that the site will add the Live Dealer suite of games soon.

Banking Options

Given the focus on the American gambler, it isn’t surprising to see that the deposit and withdrawal options are scarce at this casino. Now, having said that the most popular option – credit cards – is still there, regardless of how much it is costing the site to have them processed.

The site lists all the wait times for processing withdrawals, and they range from 3-7 business days depending on the method. Seeing that they aren’t able to work with e-wallets which are traditionally faster, this range is adequate, although we would be on the finance department from the time you make your request. It seems that they could easily find “delays” of one type or another.


Type Min. Max.
Visa $25 $1,000
Mastercard $25 $1,000
Amex $25 Unlimited
Bitcoin $25 Unlimited


Type Min. Max.
Visa $150 $2,000 per week
Mastercard $150 $2,000 per week
Amex $150 $2,000 per week
Bitcoin $150 $2,000 per week

It is important to note that you can only make one payment request per week, regardless of the amount. If you play and win more during the same week, you will need to wait until the next week to withdraw.

This also includes winning any progressive jackpots, so if you are one of the lucky ones, be prepared to wait a while for your complete payment.

Bonuses and Promotions

When we perform our reviews, we check out all the promotions that are available on the site. We know that for many of you, the bonuses and comp points add up and can be a crucial factor in determining whether or not you end up a winning player.

We also know that sometimes a site will save some promotions for their email marketing, so we signed up for an account, and we are still waiting to see if anything exciting hits our inbox. For the time being, let’s have a look at what the site currently offers their players.

Welcome Bonus

The deposit bonus offered to first timers is typically the most aggressive you will find on a site. That is definitely the case at Cherry Gold Casino, where you will be met with a 200% Deposit Bonus. The minimum deposit required to trigger this bonus is $25.

However, there is no maximum amount listed. If it were us, we would look to make the biggest splash here by making a max deposit. Perhaps you will then find out there is a limit, but at this stage, it is worth giving it a try.

The wagering requirement for the Welcome Bonus is 30x, which is comparable to many sites out there. If you are gambling at decent stakes, you have a good chance to work through your bonus and convert it into real money.

Comp/VIP Program

This is where the site falls down a bit by our standards. When reading through the Terms and Conditions for the site, we came across this information:

Comp Points
Unless otherwise stated, all comp points are the subject to the following terms and conditions: Comp points are accumulated by player while playing games at the casino. Every $10 wagered a player gets 1 Comp Point whereas 100 Points = $1. The minimum redeemable amount of Comp Points is 100. VIP players earn more comp points for every wager made, depending on the VIP class a player is a member of. For more information, please address to your VIP Agent. Comp Points have neither max cash out nor wagering, once redeemed. Player cannot claim match bonuses in addition to the comp points redeemed as both are considered as different bonus types. Any comp points accumulated before the first successful deposit, or any winnings derived from them will be subject to the maximum cash out restriction of the no deposit bonus used.”

In theory, we are thrilled to see this information, as it would lead you to believe that there is a full comp and VIP Program available at Cherry Gold. However, we don’t see any pages dedicated to the programs on the website itself.

Perhaps the pages are hiding somewhere we can’t locate, but to us this is a red flag. We emailed the site and when we get a response on the topic we will post it here in this review.

The remainder of the ongoing bonuses, which seem to be swapped out each month, can be found on the Promotions page of the Cherry Gold website.

Mobile Friendliness

As with most Real Time Gaming casinos, the majority of the games are formatted for mobile use.

At Cherry Gold Casino, you can head to your mobile browser and bring up the site to see the games that are available for play.

At this time, there is no native app for the casino, as there is no way app stores will approve an online gaming app catering to the U.S. market.

Customer Support

PHONE: +1 646 905 04 96

We appreciate a site that gives you individual email addresses for your issues with the site. Even though there may be only a handful of support staff taking care of them, we are optimists and want to believe that there are specially trained support staff in each of the areas they promote.

We also very much appreciate a phone number to go along with their Live Chat feature. These days, it is just nice to get a warm body on the other end of your query, so you know that you are likely to get immediate assistance.

There is nothing worse than hitting “Send” on an important email only to wonder when if ever your email will be received and dealt with.

It seems based on what we have read on other player forums that the customer support at Cherry Gold is adequate. We haven’t seen too many complaints, which is usually a dead giveaway.


With few options available in the U.S. online casino market, it would be easy for us to tell you that this casino is great and that of course, you should play there. The truth of the matter is that there are a lot of aspects of this casino that could use some work, specifically in the promotions and VIP areas.

If you are a player that doesn’t worry too much about the perks you receive, and you are just looking for safe games with great graphics, then you will be pleased with what you see from Real Time Gaming at Cherry Gold Casino.

Having Bitcoin as an option is a sign that the casino is focused on the future, which is always something we like to see. We think this is a good middle of the road casino, so feel free to give them a try.

Leave Your Comment Show All Comments

Please note that all comments are moderated in accordance with the GamblingSites.com house rules.

  1. Linda May 26, 2020 at 9:34 am

    It’s all good if you’re losing. But if you have a payout you could forget getting it in a decent amount of time. if you request 1000 or more they’re not gonna give it to you they’re gonna split it so you have to spend another 7 to 12 days waiting on a new request. I had stopped using them in the past for this reason and they assured me that that wasn’t the case anymore. Play at Bovada

  2. Laura March 17, 2020 at 8:19 am

    My experience with this casino is just too strange and very unprofessional. I would not recommend this place to my worse enemy. I have been trying to get my withdrawal of 715 dollars since Feb. 19th. It took two weeks just to clear all the documents. I was send e-mails stating everything was cleared. Then it took from March 4th to March 16th to get my withdrawal request approved. Today i received notice that $160.00 was all I would receive because my name was on a no bonus list…I was not allowed to play using bonuses. Why it took them 3 and 1/2 weeks to discover this I do not know. I have not gone back there but they stated the rest of the money back to my account??? Why would I want to play with that money…it’s from the bonus I wasn’t suppose to have…I will never play there again. Believe me when I say I have received withdrawals from other online casinos and never had this kind of bad experience. DO NOT PLAY HERE!!!

  3. Dennis Leva January 25, 2020 at 2:50 pm

    My feedback is extremely negative as well for this Casino. Where are all the other comments on this site?

  4. Dennis Leva January 25, 2020 at 2:45 pm

    Been playing here for only a few months. They were extremely slow on processing docs for withdrawal. They are not customer service friendly in that area. When I finally won 750 they removed it from my withdrawal request citing more info was needed. I immediately provided the info, but I had to start the 7 business day request clock over. I decided to play with the balance and got it to 5k and down to 2k to request a “maximum” withdrawal. They processed 500 to be paid back to my CC on file and stated it could take 10 business days. They cited they reserve the right to pay in installments. I still haven’t seen a dime of my winnings. I lost 1k back out of the 1500 they put back, but they still owe me the first 500 and 2nd 500. They advised me to find another way to have fun. How is it possible that they are recommended?

  5. Wendy December 18, 2019 at 12:22 pm

    These people are crooks and don’t want to pay your money back!!!!