Review of Uptown Aces Casino

Most online casinos try to offer everything that might possibly appeal to gamblers. In the end, their websites become difficult to navigate. Uptown Aces Casino is different.

One key difference is that Uptown Aces works with only one software provider, RealTime Gaming (RTG). RTG has an awesome suite of casino games with just about everything you could want from an online casino.

The one thing RTG doesn’t have are live casino games. Some people might not like that, but others will because it makes Uptown Aces Casino that much simpler to use.

Ultimately, Uptown Aces is a great fit for some people, and a bad fit for others. Our goal with this Uptown Aces review is to help you figure out whether they’re a good fit for YOU.

That said, if you already know that Uptown Aces is the right casino for you, then click the button below to check them out now.

VISIT Uptown Aces Casino ((US Customers Welcomed))
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Is Uptown Aces Casino legit?

Uptown Aces Online Casino Logo With Security Lock Background

The most important thing you need to know about any online casino is whether it is trustworthy or not. Fortunately, we can confidently say that Uptown Aces is a trustworthy and legitimate casino site.

Deck Media N.V. is the company that owns and operates Uptown Aces. This particular site has been around since 2014, but Deck Media began in 2007. In addition, the company owns several other reputable casino sites, including Sloto Cash and Miami Club Casino

Uptown Aces Casino has an online casino license from Curacao e-Gaming. Curacao is the most popular licensing authority for online casinos that accept US customers. The site must meet several security requirements to maintain its license, including a partnership with the Central Dispute System, which can help you if you have complaints about the site.

Knowing the licensing information and company background can tell you a lot about a particular site. In this case, that information confirms that Uptown Aces is legit. But the best way to find out about a particular site is to read Uptown Aces complaints.

Does Uptown Aces Have Significant Customer Complaints?

Every online casino has a few disgruntled customers that complain because they didn’t win, including Uptown Aces. But an essential part of our Uptown Aces review is reading through those complaints to see if there are any valid issues.

We went through several customer reviews of Uptown Aces on forum sites like AskGamblers, TrustPilot, and Casino Guru. The vast majority of Uptown Aces reviews we found were positive. Several customers even stated that they couldn’t find anything to complain about.

When customers did have complaints, Uptown Aces worked with those customers to resolve the issue.

Many people are quick to complain, but very few customers are willing to return to a forum site to explain that the issue was resolved. The fact that we found so many resolved complaints means that the customers were impressed with the customer service.

As we were reading through those customer complaints, we noticed that many of the issues stemmed from a lack of understanding about bonus terms and conditions. For example, Uptown Aces will void all winnings if you bet more than $10 with an active bonus.

You don’t want to get into a situation where you lose the money you previously won. So, it is crucial to understand the terms and conditions before you claim a bonus. The rest of our Uptown Aces casino review will help with that.

But as long as you understand the terms and conditions you have to agree to, you can gamble on Uptown Aces without any issues.

Review of the Uptown Aces Casino

Altogether, there were 158 games available during our Uptown Aces online casino review, but nearly 130 of them were slot games. Most US online casinos have 250-300 games, so this is a somewhat limited selection. That is because all the games on Uptown Aces come from RealTime Gaming.

While the number of games is a little smaller than many other US online casinos, there are still plenty of games to keep you occupied. Here is more information about the games available at Uptown Aces Casino.

Slot Machines and Progressive Jackpots

We want to start by exploring Uptown Aces slots since they make up the vast majority of games. There are dozens of slot games to choose from. Here are a few of the best slot games on Uptown Casino.

Collage of Different Slots Available on Uptown Aces Casino
  • Mermaid’s Pearls is a mermaid-themed slot with 3,125 all ways pay lines. It also has a free spins feature and a click-and-pick bonus game.
  • Bubble Bubble is a classic RTG slot. In fact, the company has released three versions of the game because it is so popular. The latest Bubble Bubble game includes crystal ball respins, free games, and a win-win feature. You can find all three versions of the game on Uptown Aces.
  • Hyper Wins is a new high-volatility slot with a cosmic moons and stars theme. It has several bonus features, including free spins, hyper prizes, and a hyper win bonus.
  • Winmore is a mad-scientist theme slot with cascading reels and random multipliers.
  • Super 6 is another all ways pay slot that includes a free games feature and wild symbols. In addition, it has a classic Chinese mythology theme.

RealTime Gaming is known for creating games with unique features. Many of their games include bonus guarantees that ensure the bonus round gets triggered after a specific number of spins. They also have games with cascading reels, bonus games, and all ways pay lines.

You can learn more about RTG casino slots and their features by visiting the following page.

Another unique feature of RTG slots is the win-win feature. If you win less than 10x your bet amount during a free spins feature, RTG will give you a random additional prize.

Progressive jackpots are another feature available in many RTG slot games. Some of them are randomly triggered, while others are triggered by landing on certain symbols in the game.

During our review of Uptown Aces, we noticed that they have a separate category where you can find the top progressive jackpot games. They include popular favorites like Aztec’s Millions, Jackpot Cleopatra’s Gold, and Megasaur. However, the list of progressive games only includes progressive slots with prizes of $100,000 or more.

You can find several other progressive jackpot games in the list of slots. Games like Achilles Deluxe, Cash Bandits, and Enchanted Garden also have jackpots. These games may only offer prizes between $100 and $99,000, but they are still progressive jackpots.

Uptown Aces always lists the current jackpot amount under the game title, so it is easy to find games with various jackpots available.

RealTime Gaming also has a few progressive table games available. You can play Caribbean Draw poker, Caribbean Hold ‘Em, or Caribbean stud poker. These three games share a single progressive jackpot that you can win through a side bet. Let ‘Em Ride poker has an individual jackpot that is not connected to the other games.

Tables Games on Uptown Aces

During our Uptown Aces review, we discovered that the table games collection leaves a lot to be desired, especially for experienced gamblers. It covers the basics, but it doesn’t have many variants or unique options. Here are the table games available in the online casino at Uptown Aces.

  • Blackjack
  • Blackjack + Perfect Pairs
  • Suit ‘Em Up Blackjack
  • Caribbean Draw Poker
  • Caribbean Hold ‘Em Poker
  • Caribbean Stud Poker
  • Let ‘Em Ride
  • Tri-Card Poker

There are three blackjack options, and all of the other table games are variations of casino poker. Uptown Aces does not have baccarat or craps, which are both prominent casino table games.

If you are a beginner gambler that wants to try out blackjack or poker variants, the casino has you covered. But many experienced gamblers will be frustrated with the lack of other games.

The best part about the table games on Uptown Aces is the fact that half of them offer a progressive jackpot. Other than that, it is pretty disappointing.

Video Poker and Specialty Games

Fortunately, the video poker selection is much more promising. We found fourteen different versions of video poker during our review of Uptown Aces casino. For example, you can play Aces and Eights, All American, Bonus Poker, Deuces Wild, Double Jackpot Poker, Jacks or Better, Sevens Wild and Joker Poker.

The options on Uptown Aces cover all of the standard variations for video poker. Our only complaint about this section of the casino is that there are no multi-hand options. You can only play a single hand at a time.

You may have noticed that we didn’t mention roulette in the table games part of our Uptown Aces online casino review. That is because the site categorizes roulette as a specialty game.

The specialty games include European roulette, keno, a chutes-and-ladders style game called Banana Jones, and a shooting game called Fish Catch. It is a random collection of games, but they add something unique that you can’t find on most competitor sites.

Win More with Tournaments on Uptown Aces

Uptown Aces gives you opportunities to earn extra cash with tournaments every day. Because most of the games on the casino site are slots, the only tournaments they offer are slot tournaments. The best part is that all the tournaments on Uptown Aces are free, or the buy-in is only $0.05.

Here is an overview of some of the slot tournaments we discovered during our Uptown Aces Casino review.

Tournament Title Buy-in Add-On Re-buy Pot Time
Newbies Free Slots $0.00 $0.25 $0.50 $15 Daily from midnight to noon
Daily Nickel $0.05 $0.05 $0.05 $25 Daily from midnight to noon
Daily Loyalty Slots $0.00 $1 $0.85 $100 Daily from midnight to noon
Super Weekend Freeroll $0.00 $1 $1.50 $1,000 Weekly beginning at midnight every Friday
Winner Takes All $0.00 $0.80 $1 $250 Weekly beginning at midnight every Monday

None of the slot tournament prizes are life-changing, but the tournament prize is on top of whatever else you win while you are playing. You earn tournament points for every win, so the tournament prize is just an added bonus.

These tournaments are open to any active member of the casino. That means that you can join the tournament without depositing any money, but the maximum amount you can win without depositing is $180. If you are an active depositor, you will have access to higher freeroll tournaments and other tournament perks.

The only way to access the tournaments that Uptown Aces casino offers is through the download version of their software. So you cannot join tournaments from the desktop site. As long as you plan on playing slots anyway, it is worth it to download the software to enter these freeroll tournaments.

Review of Uptown Aces App

Uptown Aces Casino Displayed on Three Mobile Devices

You don’t have to wait to get back to your computer to enjoy playing casino games on Uptown Aces. The Uptown Aces mobile site makes it easy to play on the go. Here's what we learned about it during our Uptown Aces review.

One thing we learned is that there is no gambling app that you can download to your phone. Instead, you can access the site from your device’s mobile browser. It is important to understand that you cannot download an app to your phone for this site because it can be confusing.

When you search for Uptown Aces on your mobile internet browser, you may see a button that says download. That button will make you think there is a downloadable app for Uptown Aces. But that download is designed for the desktop site. So if you try to download the software, it will not run on your device because it is a computer download.

Don’t be upset about the lack of a downloadable app. The mobile Uptown Aces Casino offers everything you need. That includes all of the same games that are available on the desktop version of the site. You can play all the same slots, table games, video poker, and specialty games from your phone.

We also noticed an additional game category on the mobile site. There is a More Games category with a button that says Live Games. Unfortunately, that link loaded a blank page during our review of Uptown online casino, but we hope that it means live dealer games are coming soon.

The mobile website has all the same games, banking options, and promotions, but it is not the same as the desktop site. It is organized differently so that it is easier to use on a mobile device.

For example, the menu button appears on the right side of the screen instead of the left. There are also additional menu options on the bottom of the mobile screen that are not there on the desktop site. These simple organizational changes make the site more intuitive for mobile users.

Another unique feature of mobile slots from RealTime Gaming is that they all have a left-hand mode. You can use this setting to change which side of the screen the spin button is on when playing in landscape mode. It is a simple example of RTG going the extra mile to make sure their mobile games are designed with mobile users in mind.

Uptown Aces Bonuses and Promotions

During our Uptown Aces review, we discovered that online casino bonuses can be tricky. The site has multiple options for welcome bonuses, but the playthrough requirement and bonus conditions vary for each promotion. That makes it confusing to know the rules for the bonus you want to collect.

There are three different welcome bonuses available, but some of them can be claimed multiple times. We have organized all three welcome bonuses in the following table because we hope that seeing them all together will help you see how each bonus is different.

Bonus Best For: Match Max Bonus Playthrough Coupon Code
$8888 Welcome Bonus on First Six Deposits Experienced players who want the largest bonus know they can handle the high rollover requirement. 250% on first deposit

100%-188% on your next five deposits
$8,888 if you claim the max bonus on all six deposits

+ 350 Free Spins on Cleopatra’s Gold
25x deposit and bonus

$372,200 total if you claim the max bonus on all six deposits
UPTOWN1ACES UPTOWN2ACES UPTOWN3ACES UPTOWN4ACES UPTOWN5ACES UPTOWN6ACES
Tables Games Bonus On First Two Deposits Players who prefer table games instead of slots 150% on first deposit

75% on second deposit
$750 on each deposit, $1,500 total 30x deposit and bonus

Contribution amounts vary for table games

$90,000 total if you claim the max bonus on both deposits

TABLEACES1 TABLEACES2
Low Playthrough Deposit Bonus Low-stakes players who are worried about meeting high rollover requirements 100% on your first deposit Up to $100 15x deposit and bonus

$3,000 total if you claim the max bonus
100ACES

CLICK TO SEE MORE

There are pros and cons to each of these bonus offers. The $8,888 welcome bonus offers the largest reward, but it also has the highest rollover requirement. On the other hand, the low playthrough bonus has a low rollover, but you can only get $100 in bonus cash.

The table games bonus is the one that you need to be careful of. It has a rollover of 30x, but you need to know that most table games only contribute $0.10 or $0.25 per dollar wagered. So, for example, if you want to play roulette, you will have to wager $900,000 to meet the rollover requirement.

It is important to remember that you don’t have to accept the max bonus amount. You can always deposit a lower amount and receive less bonus cash if you want a lower playthrough requirement. The minimum deposit for all of these bonuses is $25.

One of the benefits of the bonuses on Uptown Aces is that there is no maximum cashout. So, as long as you have cleared your playthrough requirement, you can withdraw all of the winnings you have leftover.

However, you will lose all your winnings if you bet more than the max bet amount, which is $7.50. That is one condition that players get confused about, so make sure you do not bet more than $7.50 on any game until you have cleared the rollover.

Overall, the bonuses on Uptown Aces are generous offers. We appreciate that they have several options, so you can choose the bonus that works best for you based on your budget and preferences. The site also has several promotions for existing customers, including free spins, but they change weekly.

More Rewards from the Uptown Aces VIP Program

Another way to get bonuses is through the Uptown Aces VIP program. Every player automatically receives comp points that can be redeemed for cash at a rate of $1 for every 100 points. You earn one point for every $10 wagered, so you need to wager at least $1,000 to earn $1 cashback.

You can also apply to the VIP program to earn additional benefits, including lower conversion rates. The VIP program has four levels, but you have to get approved before you can join. Here is an overview of the requirements and benefits for each VIP level on Uptown Aces.

VIP Level Requirements Comp Rate Instant/Weekend Cashback Additional Perks Min. Activity to Maintain Level
Level 1: Neon $5,000+ in deposits

500 accrued CP
$9 = 1 point 30%/10% Daily bonus up to $500

A weekly reward of $25
$100 in deposits

250 accrued CP
Level 2: Downtown Account Active for at least 30 days

$10,000+ in deposits

1,000+ accrued CP
$7.50 = 1 point 35%/15% Daily bonus up to $625

$50 weekly reward

Higher betting limits
$200 in deposits

1,000 accrued CP
Level 3: Midtown Account Active for at least 90 days

$25,000+ in deposits

2,000+ accrued CP
$5 = 1 point 40%/20% Daily bonus up to $675

$50 weekly reward

No max bet

Priority withdrawals
None
Level 4: Uptown Account Active for at least 90 days

$50,000+ in deposits

5,000+ accrued CP
$4 = 1 point 50%/25% Daily bonus up to $750

$50 weekly reward

No max bet

Priority withdrawals
None

CLICK TO SEE MORE

You have to contact customer service to take advantage of these VIP benefits. For example, the weekend cashback is only available by contacting customer services on the Monday after making a weekend deposit.

It is also crucial to know that each VIP reward has playthrough requirements and additional conditions. Your account manager will explain all of that when you get approved to join the VIP program.

This VIP program is an excellent way to reward high-stakes players, but low-stakes players may not ever bet enough to reach these levels. That is okay, though, because anyone can redeem comp points, even if you are not in the VIP program.

Deposits and Fast Payouts from Uptown Aces Casino

Banner of Uptown Aces Casino, Icon of Bank and Credit Card

Before you can start enjoying everything that the Uptown Aces casino offers, you need to know how to get your money to and from your account. Fortunately, Uptown Aces has plenty of convenient banking options to choose from. Here is an overview of the banking methods we discovered during our Uptown Aces review.

Deposit Banking Methods

Your deposits should be very straightforward on Uptown Aces. Here are the available banking methods for deposits.

  • Visa
  • Mastercard
  • American Express
  • Skrill
  • Neteller
  • Eco Card
  • Direct Money
  • Bitcoin
  • Litecoin
  • Transfer Money

Uptown Aces does not charge transaction fees on deposits, but you might have to pay charges to your bank or credit card company. This site also does not have maximum deposit limits. You have to deposit at least $25 at a time, but you can deposit any amount that is higher than that.

All of your deposits should get processed immediately. The only exception is cryptocurrency deposits. They may take up to one hour to process, but most transactions happen within 15 minutes or less.

Transfer Money is a unique payment option that allows you to fund your account from a processing site. You will have to contact customer service for more information on how to use this banking method.

It is also important to know that some banking methods may not be available in your area. For example, e-wallets, like Skrill and Neteller, do not accept online gambling deposits for US gambling. Check the cashier page to find out which banking methods are available where you live.

Withdrawal Methods

Withdrawing your funds from Uptown Aces should also be easy to do. Several withdrawal methods are available, and your withdrawal should be processed within three business days.

The delivery times listed below do not start until your withdrawal has been approved and processed. Uptown Aces only processes withdrawals on business days, so it may take longer if you request a withdrawal on the weekend.

It is crucial to submit an authorization form and any other required documents before you request a withdrawal. Those verification documents are essential for making any withdrawals, and you don’t want to deal with your withdrawal getting denied because you didn’t submit the form.

Method Limits Fees Number of Requests Delivery Time
Bank Wire $100-$2,500 $60 per transaction 1 per week Up to 15 days after approval
Check $150-$3,000 $30 per transaction 1 per week Up to 15 days after approval
Skrill $25-$2,500 Free Unlimited Instant after approval
Neteller $25-$2,500 Free Unlimited Instant after approval
Eco Payz $25-$2,500 Free Unlimited Instant after approval
Bitcoin

*This method is only available to customers who have made a Bitcoin deposit.
$100-$2,500 Free 1 per week Instant after approval

CLICK TO SEE MORE

New customers have a weekly withdrawal limit of $4,000 per week. Once you are an established customer, the limit can be raised to $5,000 per week, but you will have to contact your account manager to adjust it.

The weekly withdrawal limit applies to every customer, no matter how much you won. Some casinos have different policies for progressive jackpot winners, but Uptown Aces is not one of them. So, if you win $100,000 on a progressive jackpot, it would take 20-25 weeks to collect the entire prize.

Overall, we were impressed with the banking options during our UptownAces.eu review. They have a decent variety of banking methods, including cryptocurrency and e-wallets, and the processing time and fees are reasonable.

Most low-stakes players will not have any issues with the withdrawal limits. The only thing we wish was different is a separate withdrawal policy for progressive jackpot winners.

Ready to Join Uptown Aces?

Now that you have read our review of Uptown Aces online casino, you should know whether this site is going to be the best casino choice for you.

You may want to choose another casino if you want live dealer casino games, an extensive collection of table game variants, or a wide variety of games from multiple software providers. If that's the case, then check out our top online casino recommendations for a few other options.

However, if you play slots or video poker, you will most likely be pleased with the variety of games that Uptown Aces Casino offers. It is also an excellent site for beginners who want to ease into online gambling because the site is easy to navigate and use. So, if you are ready to join Uptown Aces, just click the button below to get started.

FAQ About Uptown Aces

Does Uptown Aces Casino have no deposit bonuses?
AUptown Aces Casino has a variety of promotions that change every week, including free spins offers and other no deposit bonuses. Check out the promotions page to find the latest offers.
What is the minimum deposit on Uptown Aces?
AThe minimum deposit for all banking methods on Uptown Aces is $25.
How long will it take to get my Uptown Aces withdrawal?
AUptown Aces typically takes 72 business hours, or three business days, to process deposits. So, if you request a withdrawal on a Monday, it should be processed by Thursday, but if you request a withdrawal on Friday, it might not get processed until Wednesday because the site does not process withdrawals over the weekend.

Once your withdrawal has been approved, the delivery time depends on your chosen banking method. Cryptocurrency and e-wallet withdrawals get delivered instantly, but checks and bank wires can take up to 15 days.
Can I trust Uptown Aces casino?
AIt is always wise to find the answer to this question: Is Uptown Aces Casino legit? The good news is that this casino is trustworthy and legitimate. It is one of the most trusted casinos in the US, is fully licensed, and has an excellent reputation for paying customers and addressing customer complaints.
Why doesn’t Uptown Aces offer live dealer casino games?
AWe can only speculate because we are not the company that operates Uptown Aces. But, here is what we know. Many of the sister sites that Deck Media operates do have live dealer games. So, the company does have contracts with live dealer providers.

Uptown Aces’ sister sites also have games from other software providers, including Rival Gaming, Betsoft, and more. So, we believe that the company intentionally uses different software providers for each website. That way, if you want to find new games, you can create an account on another one of their sites instead of going to a competitor.

There is a possibility that Uptown Aces casino will add live dealer games in the future, but we have no way of knowing when or if that will happen.
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  1. Amanda K Durham September 8, 2021 at 4:30 am

    Uptown Aces just scammed me out of $2,500 that I won! I waited well over 2 weeks for a Bitcoin payout. They said that I bet over the $10 limit 452 times with bonus money! I’ve never bet $10 on a slot machine in my life, let alone $10 or more 452 times! I will never play at Uptown Aces or their sister sites Desert Nights, Red Stag, Box 24, and Sloto’cash. I recommend others stay away as well unless you just like giving them your money!

  2. Unlnown August 28, 2021 at 5:40 pm

    Uptown aces does everything in there power not to payout. Tried to cash out just over $2000 and after a week of filling out papers and resending them among other things they denied it saying a bonus was used when the balance was $1800. Even though, the bonus of free spins was a bust and might have won about $20 from it, they said the rules were broken and took the entire balance away and was left at $0.00.The $30+ check processing fee for them to cut a check that was paid from personal bank account was not reimbursed. Their terms and conditions say they can change any rule makeup any role at any time they want without giving you notice. UPTOWN ACES are thieves!!!!

  3. Tom Cuccia December 31, 2020 at 12:35 am

    First, Do not bother using live chat. They have a reading and comprehension problem. I redeemed a bonus and had problems loading up a slot machine even after following live supports instructions. They tried to correct the situation by providing me a different offer which was less than my original match. After almost 2 hours, I finally was able to play.
    Second, I had won over $400 which I withdrew only to receive an e-mail denying my withdrawal with an explanation that’s not stated anywhere on the advertisement they have posted, which is completely and totally unfair and unjust.
    I personally do not recommend playing on their site.
    I will be pursuing this further.

  4. Helena Solis July 28, 2020 at 11:46 am

    they ripped me off 1710.00 I won and tried to withdrawal they told me I broke a rule and they TOOK all my winnings refused a refund to my account! They literally refused to talk during chat you can’t call so have to email! I deposited with a promotion played threw all my bonus balance had a withdrawal the first time of 1500 but canceled to play more won more so made a withdrawal request of 1650 + 60 They charge for bank wire! Was fine for 3 days said pending then NOTHING it was gone like it NEVER HAPPENED! GLAD I SCREENSHOT EVERYTHING! And YES ILL BE POSTING THIS ALL OVER THE WEB TO LET EVERYONE KNOW THEY ARE CROOKS!!

  5. A. LaFrennie February 4, 2020 at 11:06 pm

    I reside in NJ. I was able to make a deposit of 25 dollars. I just learned here that NJ is not accepted to play. I have a big bank now. So will I be able to get any 9f my winnings? If not will I get my original 25 dollars refunded? Bummed out bigtime.

  6. Doris Haigler January 31, 2020 at 11:38 am

    Why do you have to give your social security number?

  7. Stephen Giles January 9, 2020 at 10:32 am

    I went to cash out a little over 350 bucks and they sent me a verification form that asks for copies of my current utility bill my id my credit card and permision to bill me for whatever charges they want without question. That doesnt seem right

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