Honest Review of MYB Casino

MYBCasino.ag is an offshoot of MyBookie.ag, an online provider that entered the virtual betting world in 2014. While MyBookie emphasizes sports betting, MYB Casino caters solely to slots and table game players.

It’s one of those rare services that allows for US players. Its Bitcoin acceptance should facilitate quick and easy transfers for Americans as well as players in other regions around the globe.

The nearly 200-game casino will appeal to fans of Betsoft gaming, but Nucleus and Concept Gaming are also used to boost the numbers and provide more variety.

You’ll comparatively find more slots games, but we considered MYB Casino to be a better table games casino than anything else. The two dozen options include all of the basics as well as some harder-to-find selections like Three Card Rummy, Ride‘m Poker, Top Card Trumps, Triple Edge Poker, and 21 Burn Blackjack.

Live dealer fans can select from ten tables, and it doesn’t matter if you use your laptop or your smartphone; all ten are available in every shape, size, and format.

Bonus-seekers should be excited about the extent of the promotional program that MYB offers. Not only is there a 200% matching welcome reward, but also enough reload and rebate awards to keep you in the bonus business every week.

With so many online casinos out there these days, we know it can be challenging to narrow down your search. So, we’re going to help you out by dissecting every part of the MYB service.

We take a fair-minded look at each section – customer service, promotions, banking, licensing and regulation, and, of course, the gaming, and share our findings with you. Then we wrap it all up with our overall impression that should help you to decide if you want to give the MYB Casino a shot at your betting business.

VISIT MYB Casino
Device Compability:
Key Information
    • Website: www.mybcasino.ag
    • Launched in 2017
    • Licensed by Curaçao Gaming Commission
    • Email: support@mybcasino.ag
    • Telephone: 844-335-3536
Hit and Misses
    • Diverse and Plentiful Table Games Section
    • Accepts Bitcoin
    • Allows US Player Registrations
    • Plenty of Reload and Rebate Offers
    • High Min. for Deposits & Withdrawals
    • Mobile Casino Is Primarily Slot-Based
    • No E-Wallets Accepted
Payment Method

MYB Casino’s Basic Information

MYB Casino isn’t part of a big network of online betting services. It’s powered by MyBookie.ag, which launched in 2014. MyBookie is first and foremost a sportsbook but offers a casino that MYB Casino almost entirely duplicates on its standalone website address.

Licensing

The licensing and regulation for both MYB Casino and its sister MyBookie site are provided by the Curaçao Gaming Commission. It’s listed under the name Duranbah Limited.

While Duranbah isn’t referenced on the MYB site, there is a link to the adequately-filed license available in the homepage footer.

Restricted Locations

You’ll probably be able to tell that MYB Casino caters primarily to its North American clientele. Unlike the UK and European sites, it has high minimum deposits and withdrawals and offers no e-wallet financial choices. Additionally, the minimum age requirement is 21 and not 18 as is common in other parts of the world.

There’s an extensive list of excluded geographic areas. If you live outside the US or Canada, you’ll want to check out the terms and conditions to see if yours is noted.

The following are just a few of the restricted locations:

  • Bulgaria
  • China
  • Denmark
  • Egypt
  • France
  • Hong Kong
  • Hungary
  • India
  • Italy
  • Philippines
  • Poland
  • Romania
  • Russia
  • Thailand
  • Turkey
  • Ukraine
  • Yemen

The United Kingdom

You may note that the United Kingdom is not on the full list of excluded jurisdictions. However, we want to caution UK residents that MYB Casino does not post any link to a UK Remote Gambling Commission license. The UK has stringent guidelines regarding online providers.

While online betting is permissible, it’s only allowed through sites that have that proper licensing and regulation in place. By all accounts, MYB Casino has never secured it.

The Casino

The casino’s collection is provided by Betsoft, Concept Gaming, and Nucleus Gaming. But you could still call this a dedicated Betsoft casino, as the majority of slots are Betsoft-designed.

Experienced slot players typically gravitate to a particular software provider. While some may not be fond of Betsoft’s collection, other people specifically seek out its titles.

Some of Betsoft’s more well-known slot games include The Slotfather, Good Girl-Bad Girl, Frankenslot’s Monster, and The Tipsy Tourist. You’ll be able to play any of those featured games plus more than 100 more.

Nearly 200 Choices

The full site is just under 200 games that break out into slots, 3D slots, video poker, specialty, table games, and a ten-game live casino suite. The mobile version offers 120, but only one video poker game and one specialty game.

As far as the casino itself, some may consider it to be a bit dated even though it’s a relatively new website. It’s black and gold, the typical color scheme from earlier casinos. The graphics, though, pop right off the page. Whether you use the full PC or Mac version or your smartphone or tablet, you’ll appreciate the games and the easy navigation.

Sorting options are missing, but we found the site to be fast-loading, regardless of the format. The slots are separated out into slots and 3D versions, so your selection process should be straightforward.

Practice Play

MYB offers a practice-play option on its slot games and tables. You can spin the reels and see if you enjoy the experience before you commit to a deposit with the casino. If you’re a live dealer fan, though, you have to jump in and commit to some financial investment, as those games require real money bets.

Table Games

With two dozen tables at the ready, dedicated players can pull up a seat to a variety of games that cover the basics from blackjack to roulette. But Three Card Rummy, Draw Hi-Lo, and Poker Three provide enhanced variety. The section may be mid-sized, but the mixture is top-notch.

  • Caribbean Poker
  • American Blackjack
  • Roulette
  • Blackjack
  • Pai Gow Poker
  • Draw High-Low
  • Red Dog
  • Ride‘m Poker
  • Three Card Rummy
  • 21 Burn Blackjack
  • European Blackjack
  • Single Deck Blackjack
  • Oasis Poker
  • Pirate 21 Blackjack
  • Pontoon
  • Triple Edge Poker
  • Super 7 Blackjack
  • Top Card Trumps
  • European Roulette
  • Craps
  • American Roulette
  • Poker 3
  • VIP American Roulette
  • VIP European Roulette

Video Poker

We’ve got good news and bad news when it comes to video poker. The good news is that if you pull up MYB Casino on your main computer, you can select from 28 video poker games, which is a relatively extensive collection compared to competing betting sites.

The not-so-good news lies within the mobile play availability. Those 28 games whittle down to just one lone Deuces Wild game for players on the go.

The following is the list of primary games, but many of them are available in multi-hand play as well.

  • Tens or Better
  • Jacks or Better
  • Deuces Wild
  • Joker Poker
  • Aces and Faces
  • Bonus Poker
  • Bonus Deluxe
  • Double Bonus Poker
  • Double Jackpot Poker
  • Double Joker
  • All American
  • Bonus Deuces
  • Deuces and Joker Poker
  • Five Draw
  • Split Way Royale

Slot and 3D Games

MYB Casino has put together a fun collection of diverse-themed slot games. They’re not the big licensed brands, like the games that represent a movie or TV show. But if you’re used to online gaming, you’ll probably recognize many of the titles.

  • Stampede
  • Legend of the Nile
  • 7th Heaven
  • Blood Eternal
  • Tiger’s Claw
  • Frankenslot’s Monster
  • Fire & Steel
  • 2 Million BC
  • Heist
  • The Exterminator
  • Jumbo Joker
  • Fruit Loot Reboot
  • Birds!
  • Four Season
  • Sin City Nights
  • Mega Glam Life
  • Giovanni’s Gems
  • Black Gold
  • Fruit Zen
  • The Tipsy Tourist
  • House of Fun
  • More Gold Diggin’
  • Boomanji
  • The Slotfather
  • A Christmas Carol
  • It Came From Venus!
  • Genie’s Fortune
  • Vegas
  • True Illusions
  • A Night in Paris
  • Sugar Pop!
  • Kawaii Kitty
  • Paco and the Popping Pepper
  • Jekyll & Mr. Hyde
  • Pinocchio
  • Under the Bed
  • Alkemor’s Tower
  • Madder Scientist
  • Rook’s Revenge

Other Games – aka Specialty

The specialty games section is like the video poker in that it offers eight full-site specialty games, including keno, scratch cards, and a virtual sports option. However, when you switch to mobile access, you end up with one lonely little keno game.

  • Keno Jackpot
  • Predictor
  • Skratcherz
  • Instant Keno – two versions
  • Klub Keno
  • Virtual Racebook 3D
  • Traditional Keno

Live Casino

The live casino suite offers ten games in different denominations. You can play Bronze, Silver, Gold, or Platinum-level blackjack, and you have a few choices of baccarat tables.

Poker is notably absent from the collection, though. If you like Hold ‘em or Caribbean Stud, you’ll need to select from the “versus computer” games instead.

  • Live Baccarat – two games
  • Super 6 (like baccarat) – two games
  • Live Blackjack HD – four different table minimums
  • American Roulette
  • European Roulette

Banking Options

You may immediately note the same thing that we did when reviewing MYB Casino’s banking options. It doesn’t offer any e-wallets. You can’t use Skrill, Neteller, ecoCard, PayPal, or any other location-specific financial service.

Players need to rely on credit or debit cards, Bitcoin, or traditional money transfer services.

The one benefit for Americans is the Bitcoin alternative, as it’s the one method that can be relied on to actually work. Cards are a tricky business for players from the United States, as transactions aren’t typically approved. Bitcoin not only provides a private alternative but an effective one.

Processing Information

MYB’s customer service agent confirmed that there is a 48-hour internal processing time, and then if you use something like Bitcoin, you could have your winnings within the next day or so. Bank transfers and checks are going to prompt a longer turnaround time.

While we give high marks for providing a banking page that potential new players can review, there are a lot of missing pieces of information. The deposits are detailed well, but nothing is noted for payouts. It’s pretty customer “unfriendly” to exclude the payout process.

If you’re thinking of using a casino’s service, you want to know everything up front. We highly suggest that you contact customer service first to go through your specific banking needs and make sure you can be accommodated. Don’t deposit without having a full picture.

To make things easier, though, we did confirm that Bitcoin can be used for transfers in both directions. Bitcoin should provide one of the fastest turnarounds, totaling just three business days for all approvals and processing.

High Minimums

This is not your typical UK or European-servicing casino that provides players with a low minimum of $10 and a fast payment process. When US players are in the mix, websites tend to have more stringent rules regarding money transfers.

MYB mandates a minimum $45 deposit for cards and Bitcoin. If you want to use a person-to-person service like MoneyGram or initiate an ACH bank transfer, you’re looking at a starting deposit of at least $100. If you’re a fan of bank wire transactions, a $2,000 minimum is noted. No typo here - $2,000!

The payout process isn’t any better. It’s a minimum of $100 straight across the board. For a casino that implements a $2,000 minimum on wire transfers, you’d think that the cash-outs would be significantly higher, but they’re capped at $2,000 per week.

Deposits
Type Minimum Deposit Maximum Deposit Fee Turnaround Time
Visa $45 $1,000 None Listed Instant
Mastercard $45 $1,000 None Listed Instant
ACH $100 No Maximum None Listed Depends on Bank
Bank Wire $2,000 No Maximum None Listed Customer Needs to Submit Documentation Before Funds Are Released
Person to Person $100 $500 or $690 (depends on service) None Listed Depends on Service Provider
Bitcoin $45 $1,000 None Listed Usually Within 20 Minutes
Phone Transfer $45 $1,000 None Listed Depends on Service
Withdrawals
Type Minimum Withdrawal Maximum Withdrawal Fee Turnaround Time Notes
Visa $100 $2,000/week None Listed 48 Hours Internal Processing, Then Depends on the Bank Location-Specific Availability
Mastercard $100 $2,000/week None Listed 48 Hours Internal Processing, Then Depends on the Bank Location-Specific Availability
Bitcoin $100 $2,000/week None Listed 48 Hours Internal Processing, Then up to 24 Hours

Other withdrawal options, like checks, will incur a 48-hour internal processing, then additional time for receipt.

Bonus Promotions

Reloads and rebates - the two “r” words integral to the MYB Casino promotional program.

New players are offered a generous welcome bonus of 200% up to $1,000. But that’s not the end of the rewards. There are all kinds of reload programs; some are generic, and others are blackjack-specific or slots-only offers. The same goes for the rebates, as blackjack and slots players have various weekly cash-back opportunities available to them.

A Third “R”

So, let’s talk rollover before we get into the individual incentives. You know it, you don’t love it – the dreaded third “r” word.

MYB’s wagering requirement for the welcome bonus is a 30x rollover, and it applies to both the deposit and bonus amount combined. If you’re a regular player and you take advantage of different rewards opportunities, you may find that the 30x rollover may only apply to the bonus amount.

But you can’t avoid it with the welcome bonus. Your deposit factors into the rollover math as follows.

The Math

Let’s say you deposit $200 and you receive $400 in bonus play funds. That’s $600 combined that you then have to play through before you have cashable credits.

So, you’d multiply $600 by 30 to get $18,000 in wagers that need to be completed. If you try to withdraw anything before you comply, you lose the bonus and any winnings you’ve accumulated.

Other rewards that only consider the bonus cash will be more valuable to you, as the rollover is significantly lower if the bonus is the only factor.

  • New Player Bonus – 200% up to $1,000

The welcome offer does provide for an appealing 200% match. But in addition to the 30 times rollover, keep in mind that you have to deposit at least $100 to be eligible for the award. Even though a few payment methods allow for a $45 minimum transfer, the bonus stipulates $100.

Another thing to consider is the game that you’ll play to work off that wagering requirement. Full slot betting is applied, but games like craps, Red Dog, and live dealer tables won’t help you out at all.

  • Wednesday Reloads – 100% up to $1,000

This particular reload opportunity is only available on Wednesday, and it’s set up exactly like the welcome bonus with a 30x rollover on the deposit and bonus combination. For this one, though, you get a 100% match instead of 200%.

  • Open-Date Reload – 75% up to $750

While you’re not restricted to a certain day of the week, this particular offer can only be used once. It’s a 75% match with the same 30x rollover structure.

  • Monday Slot Reloads – 200% up to $500

The 200% match is back, but you’ll need to be a slot player to take advantage. You can triple your deposit on Monday up to a maximum of $500. Then you need to play both your deposit and bonus through for a total of 30 times over.

  • Weekend Blackjack Reloads – 300% up to $500

You’re not limited to “just one” with the blackjack reload program, and its 300% match makes it a particularly appealing one. But keep in mind that it’s for blackjack and not slots, so you don’t have the 100% wagering contribution available to you. Blackjack contributes at either 5% or 10% depending on the specific game.

While you have the same 30x playthrough obligation on the deposit and bonus, it’ll take you longer to get there. You’ll be staking anywhere from 10 to 20 times more than you would with slots because of the low contribution rate for blackjack.

Cash Back Opportunities

MYB Casino provides players with a few ways to recoup at least a portion of their losses. Each promotion is slightly different, but they all come with rollovers that apply to the amount of the return.

Be sure to tally your losses based on real money wagering. Bonus bets don’t apply toward the rebate programs.

  • Monthly Cashback – 7% up to $500

For this particular cashback reward, you need to tick off a few boxes. First, you need to have lost at least $500 during a one-month period. Then, you need to email customer service to request the 7% cashback reward.

After you have the reward in hand, it’s not cashable until you play it through 30 times.

  • Blackjack Rebate – 21% up to $250

Blackjack rebates are only issued on Tuesdays. Instead of $500 in losses, you need at least $250, and then you get 21% back that you need to roll over 30 times.

  • Slots Rebate – 8% up to $250

While the blackjack rebate is only issued on Tuesday, the slots rebate is scheduled on Wednesday. It’s the same premise, though. You get 8% back on total losses that exceed $250, and then you play it through 30 times to see if you’re a winner.

Other Promotional Information

In addition to the one-time and weekly offers, there are other opportunities to claim some bonus cash. You’re provided with a refer-a-friend program as well as the player-specific invitations that the casino emails or texts to its customers.

We didn’t locate information regarding a player loyalty program, though.

Mobile Friendliness

Today’s technology makes it much easier to optimize websites for mobile use. MYB’s mobile product is as close to the real thing (aka the main website) as possible. There’s no need for an app. The casino pulls up quickly from a mobile browser and is set up for easy navigation.

You can access all of the support information that the full website provides, from promotions to banking to customer support.

As far as the gaming goes, 118 out of 189 options are provided to smartphone or tablet players. Video poker and specialty games are disappointing, as there is only one option in each of those categories.

But if you’re a fan of the live dealer experience, you’re in luck. The full live casino transfers over to the mobile site.

Customer Support

The MYB Casino customer service department covers the big three:

  • Availability
  • Responsiveness
  • Courtesy

The website prominently displays a phone number for those who prefer speaking with someone live and in person. That may seem like a no-brainer, but many betting sites stick with email and live chat support.

We used the live chat service, and an agent responded within ten seconds. The interaction was friendly, and the answer was thorough, so we were impressed.

Additionally, we combed through some other posted feedback regarding MYB’s customer service department, and we all seem to be on the same page. Quick, accurate, and courteous responses are pretty much across the board.

Envelope
PHONE: 844-335-3536
LIVE CHAT
HOURS: 24 Hours a Day, Seven Days a Week

Responsible Gaming Assistance

The responsible gaming section provided by this casino is impressive. There’s quite a bit of the information supplied for anyone who feels they’re heading down the wrong road with their online gambling.

Customer service agents can assist in setting up a timeout period of one day up to six weeks. Or players can request self-exclusion for a more extended span of six months to a year.

Conclusion – MYB Casino

For some reason, casino website designers seem to default to a black and gold color scheme. Maybe they feel that it provides a richer ambiance, but it can also come across as dated. MYB is a relatively new website, so it would have been exciting to see something fresh, and we didn’t.

Now, of course, what happens in the casino takes precedence over its appearance, and there were many things that we like about this betting site.

It’s user-friendly and easy to navigate. The mobile version, while lacking variety in some the categories, is a first-rate duplication of the main website. Those who prefer live dealer interaction can benefit from all the games in any format they choose.

When it comes to banking, we give a thumbs up for Bitcoin acceptance but a thumbs down for the high minimums associated with transfers in both directions.

US players won’t be affected by the lack of e-wallet acceptance, but MYB could lose customers in other regions. So many people have grown accustomed to using Skrill, Neteller, PayPal, or other non-traditional banking opportunities.

The turnaround time for Bitcoin users is fair as it includes a two-day internal processing window before the transfer is initiated. Other methods will tack on extra days for external approvals and dispensation.

Promotions are plentiful and ongoing, so bonus-seeking punters can take advantage of weekly reloads, cash back offers, and other individual rewards.

As for the highlight of any casino, the games themselves, we have mixed reviews. We do like the large and varied selection of Nucleus Gaming-provided table games. Additionally, there are some popular slot games that Betsoft is known for, but jackpot opportunities are slim to none.

That may not necessarily be a bad thing, though, as there was some controversy with Betsoft a few years back.

The company disputed a jackpot because the player was using bonus play funds. The winning player took screenshots of the game with no indication that bonus play negates jackpot prizes. The situation has prompted different opinions.

But Betsoft would have been better off paying and showing itself as a fair and reputable company rather than being the negative subject of popular chat forums.

As far as the casino as a whole, there are plenty of games but not enough for mobile play. Table games whittle down to just six, and video poker and specialty provide one apiece.

All in all, we found MYB Casino to be a decent middle-of-the-road casino.

Its high minimums and Betsoft titles may deter some people. But on the other hand, Betsoft fans and US players who will appreciate the Bitcoin acceptance and fee-free transfers may have a new go-to for their online betting.

LEAVE YOUR COMMENT

*

Back to top