A Detailed and Honest Review of BigSpin Casino in 2024

There’s not a lot of information about BigSpinCasino on their website. They have an “About Us” page, but the most they share about their company is that they launched in 2017 and are licensed through Curacao. The rest of the information they share is generic stuff about their security and promotions.

We didn’t find much on Google, either. We searched their name, and only a couple pages’ worth of results popped up.

It’d be great to see more information about the company that runs BigSpinCasino. For example, we’d like to know what kind of experience they have and if they run other online gambling sites.

This kind of information can be useful in establishing trust. You want to know who you’re sending your hard-earned money to and that it’s in good hands.

That’s tough to determine here with the information we have. That said, this is pretty standard practice amongst online gambling sites – especially those that aren’t publicly traded companies.

Players from the following countries cannot play at Big Spin Casino.

This is good news. Americans can never have too many offshore casinos to choose from.

Big Spin Casino was immediately recognizable to us because they work with Betsoft. If you’ve not heard of them before, they’re known for their 3D video slots. We saw their slots as soon as we hit their website.

We were excited but also a little apprehensive because Betsoft has had their issues. The following is an overview of their biggest and most-known issue.

Back in July 2016, a player won a progressive jackpot playing The Glam Life slot machine. However, the player was short-paid.

When the customer reached out to the casino, the casino said that the player wasn’t going to be paid the progressive because he won it during a free spins bonus round.

There was nothing in their terms at the time stating that you couldn’t win a progressive during a free spins round. Betsoft did add it to the game a few days after the fact (since they’re the ones responsible for paying progressives). This is obviously bad form on Betsoft’s part.­­­­­

What ultimately ended up happening is Betsoft settled with the player for an undisclosed amount. This made sense on the player’s behalf since there was little if anything he could do to get paid otherwise.

We wish Betsoft would’ve handled this differently. The good news is that’s the biggest issue we know of, and we haven’t heard about anything since. This makes us happy because we really like their slot machines. They’re tons of fun.

What’s unique about their machines is that many of their 3D slots have intro scenes where you learn more about the characters. You get to see what the theme is all about.

Then, while you play, there’s a lot of animation, short scenes as bonus rounds are triggered, and excellent graphics.

Big Spin Casino also has games from Nucleus Gaming, Concept Gaming, and Visionary iGaming (ViG). We’re going to explore the different games you can play from all these software developers in the following sections.

Table Games

Let’s start with Big Spin’s table games. Most of them come from Nucleus Gaming, though there are a few from Betsoft and Concept Gaming.

These are the games we found during our review.

This is a decent list of games. At first, all you see are the blackjack variants. There are several of them here to play, which is definitely good news if you’re a blackjack fan.

They have a good variety of other games, though. A couple unique titles that stand out to us include Oasis Poker, Ride’m Poker, and Poker3.

Poker3 is an interesting title. It’s a heads-up poker game that has elements of Texas Hold’em, Casino Hold’em, and Three Card Poker. We played a few rounds and found it pretty addicting. If you’re a Hold’em player, then there’s a good chance that you’ll enjoy this.

You can play Poker3 for as little as $14 per round to as much as $70 per hand, though it’ll vary on how far you play each hand.

You’ll find that the other table games will have table limits that range from $1 to $100, though we didn’t check every single one. These limits will work for most people with the exception of those that want to play for higher (nosebleed) stakes.

As far as graphics go, the quality depends on the games you play. We thought the Poker3 game from Betsoft was well done. They specialize in 3D gaming, and that’s what you get here.

Concept Gaming’s graphics are meh. They’re not awful, but they’re not something we’d brag about to our friends, either.

Nucleus’ graphics are okay. However, they don’t seem to scale well with the size of your window. We had their games maximized on a 17” laptop screen. All their graphics looked stretched out and distorted. They improved when we scaled our window size down.

Overall, their table game section is pretty good. We’d like to see the graphics issues mentioned above fixed and maybe higher stakes. Other than that, table game players will find plenty to do here.

Video Poker

Big Spin Casino has a solid variety of video poker games to choose from. Here are the ones we found during our review.

This is a solid selection – arguably one of the better ones that you’ll find available to American players. Then you’ll have multi-hand and pyramid variants to choose from on top of that.

All of these are from Nucleus Gaming too, so they have similar issues with the graphics distorting when you resize the windows. In our experience, their video poker graphics were the worst when you scaled the window down and to the max. Somewhere in the middle looked fantastic.

Outside of that, the games looked great and worked as they’re supposed to. We played their 5-hand video poker game for a while. It was only when we realized we were supposed to be writing a review that we quit.

The bottom line – we think video poker players will be plenty happy here.

Slots

Unlike their table games and video poker machines, their slots come from Betsoft. Here are some of the slot machines you can look forward to playing.

This list comes from their 3D slot section. They also have a regular slot section that has slots from Betsoft and Concept Gaming.

Our favorite machines are their 3D slots. These have excellent graphics, fun intros, and entertaining animations while you play. Some of our favorite machines include Dr. Jekyll & Mr. Hyde, Under the Bed, and RockStar.

Regardless of the slots you play, you’ll find no shortage of features to trigger. This includes bonus rounds, free spins, multipliers, bonus credits, sixth reel bonuses, wilds, and more.

You’ll have your standard options, too. That includes auto spin, stop (the reels), sound effects, music, and the option to play on turbo mode.

One thing we spotted that we didn’t care for is that the screen does stretch like it does with Nucleus Gaming. If you stretch it too far (wide), the background does look a little off. The reels looked just fine, though.

That’s about the extent of our complaints. Overall, they have more than 100 slots to choose from. The majority of them are high-quality 3D slots from Betsoft.

If that sounds like the type of slots for you, then BigSpin Casino might be worth checking out.

Live Dealer Games

Last up is their live dealer games from Visionary iGaming (ViG). The following are the games that we found during our review.

They have a couple of tables for each game. You’ll also find a bronze, silver, and gold table for their blackjack games. It’s not clear on their main page what the difference is. If we had to guess, it’d be the stakes. The bronze blackjack table offered limits of $10-$500, the silver table offered $10-$500, and the gold offered $50-$2,500.

As for the other games, we found stakes ranging from $2.50 to $2,500 for table games and $0.50 to $2,500 for roulette.

These max stakes are a little low when you compare them to live dealer providers like NetEnt or Evolution Gaming where you can play for upwards of $5,000 per hand at table games and $75,000 for roulette.

That all said, ViG’s stakes are reasonable.

ViG’s streams are okay, though we thought they were a little grainy at times. They had issues with lag, too. And ViG’s games don’t have the features or options that you’ll have at other live dealer casinos, either.

Overall, we don’t think we can complain much, though. There aren’t a ton of live dealer options available to American players as is, and you’ll find an okay variety of games here that work pretty well.

They’re worth checking out for sure.

In the following two sections, you’ll find Big Spin’s deposit and withdrawal options.

We were pleased to see that they offer several options, including several American-friendly choices. For example, we were happy to see that they accept Bitcoin. Once you log in, you’ll see that they also accept Bitcoin Cash and Litecoin.

We like how they accept bank wires for deposits, too, since that allows you to deposit as much as you want.

We had to dig through their terms to find their cash-out info, which was a pain in the butt. We found that the minimum cash-out is $100, and the max that you can cash out is $2,000 per week.

They say that they review cash-outs on a regular basis and that yours should be reviewed within 24 hours of submitting it. This isn’t bad at all.

Overall, things look straightforward here. We’re not huge fans of the $100 min. withdrawal limit, as this can prevent some low-limit players from cashing out. And $2,000 per week isn’t exactly a lot of money, though it is comparable to other (US-based) casinos.

On the bright side, when we went through their cash-out process, we saw nothing about fees, even though there was a field for it.

That’s definitely rare and a piece of good news.

Deposits

• Visa / $45-$2,500
• Mastercard / $45-$2,500
• ACH / $100-No max
• Person 2 Person / $100-$690
• Bitcoin / $25-$1,000
• Bank Wire / $2,000-No max
• Phone Transfer / $45-$1,000

Withdrawals

• Bitcoin
• eCheck
• Wire Transfer

You’ll find a decent variety of offers at Big Spin Casino. That includes a sign-up bonus and a couple of reload bonuses. They also have a unique rewards program, though we think it could use a tweak or two to become a great offer.

We list all their evergreen offers below along with the terms and conditions you agree to when you claim them.

• $1,000 Sign-Up Bonus – This is an offer for first-time sign-ups. Make your first deposit to BigSpinCasino.com, and you’re eligible to receive a 200% match bonus up to $1,000. This is a nice offer because for every $1 you deposit, you’ll receive an extra $2 to play with.
• Reload Bonus – Existing customers will be able to claim this reload bonus, which is a 150% match on any deposit of $45 or more. The max you can deposit for this offer is $1,500. Deposit the full amount, and you’ll have an extra $2,250 to play with.

Both of these offers have a 30x playthrough on the bonus and deposit. It’s not clear if the playthrough is different for video poker and table game players for this particular offer. It is mentioned as a general rule in their terms, so keep in mind that it might be higher in this case, too.

• Refer a Friend – Send friends to BigSpinCasino.com, and you’ll receive a bonus worth 200% of their deposit up to $200. The playthrough on this offer is 30x, and there’s no limit to the number of friends you can send.
• Player of the Month – This is a unique offer where BigSpin Casino will award one player with the Player of the Month Award. This award is given to a player based on factors that include how many wagers they made, how often they logged in, the games they played, deposits they made, and more.

The person given this award will receive a “huge bonus,” as well as increased deposit and withdrawal limits for the month.

Keep in mind, though, that before you can cash out your winnings, you’ll have to roll over the bonus first. This bonus has a 30x playthrough.

• Blackjack and Slot Tournaments – Big Spin hosts regular slot and blackjack tournaments. You can win money participating in these events. However, keep in mind there will be wager requirements for your winnings – 35x for slots, 60x for blackjack, and you’ll want to read their terms for the rest.
• Reload Weekend – Make a deposit of $100 or more, and you’ll receive a 400% match bonus. The largest bonus you can receive is $2,000.

This offer will have a 30x playthrough on the bonus and a 1x playthrough on the deposit.

And that wraps up their offers.

We like how they have several reload bonuses to claim. They have ongoing slot and blackjack tournaments, too, which is great. Both kinds of offers encourage players to continue to come back and play. Not every casino can say the same.

They also say that they have daily offers that you can claim, which gives you a good reason to check back with them every day. And you’ll find several limited-time offers listed on their homepage, which included a $10 no-deposit offer and a $5,000 bonus when we reviewed them.

That said, it’d be nice if they had a general VIP program. They have their Player of the Month promotion. However, that looks like it’s only awarded to one player – one that has made several deposits and bets. That’s not something everyone can do.

We also found some discrepancies in their terms. For example, for their 400% reload bonus for the weekend, one part of their terms said that you need to make a $100 min. deposit, while another bit said $45.

It’s not a massive difference, but it is a rule that can cause some confusion and frustration. Just imagine if a player tries to deposit $50 to get a $200 bonus, only to be told that they didn’t deposit enough.

That wouldn’t go over well, that much we know for sure.

BigSpin Casino has a mobile casino for smartphone and tablet users. You don’t need to download an app or anything like that. Just visit their site and log in.

Their mobile casino is okay. We noticed that they have a much smaller selection of games than you’ll find in their main casino. You’ll notice this mostly in their table game and video poker sections.

Other than that, we thought their mobile casino is well-done. It’s mobile optimized, so many of their games that had distorted graphics when we resized the graphics on our laptops looked fine on our phones.

Their games worked well, too, and are obviously optimized for mobile players. We wish it was a little easier to access their free games. It’s a pain in the butt now, as you need to tap the screen to get the option to pop up. But when you do, it loads the real money version. Then you have to close that to find the original screen and the free or real money buttons.

The navigation is well-thought-out, though. It was easy to find the games we wanted. And it looks like you can play a little bit of everything, including live dealer games.

Overall, our complaints are pretty minor in the grand scheme of things.

Here are the methods you can use to contact Big Spin’s customer support.

PHONE: 1-844-335-3536

EMAIL: supports@bigspincasino.com

LIVE CHAT

We contacted them a couple of times for this review.

The first time, we contacted them by live chat. We asked them if they accepted players from the United States (they do!). The customer service rep responded quickly and answered our question, so we’ve no complaints there.

The second time we contacted them, we sent them an email. We asked them a couple of different questions that we could find answers to on their website or in their terms. Specifically, we asked about how they pay out progressive jackpot wins and whether they charged any fees on deposits or cash-outs.

Unfortunately, we didn’t hear back from Big Spin Casino via email by the time we published our review. They had excellent live chat, so we won’t punish them terribly for it. It is an area they need to improve, though.

BigSpin Casino seems like an okay place overall.

There are a few things we didn’t care for. For example, we wish they’d share a little more information about themselves other than who they’re licensed through and when they launched their casino. It can make people uneasy to create an account and hand over their credit card info to a company they know little about.

We also think some of their games’ graphics could use a little improvement on the technical side of things to be more compatible with different screen sizes. A larger selection of mobile games would be great, too.

That said, they offered solid live chat support. They have a solid selection of bonus offers with decent terms and conditions. And they accept players from the United States.

However, we see no problem with giving BigSpinCasino the benefit of the doubt. Feel free to create an account, make a deposit, and check them out today.