Casino Heroes Review

Welcome to our in-depth Casino Heroes review. We’re going to be covering a lot of ground today, so you’d better relax and get comfortable.

This casino is a relative newcomer with a totally unique theme, making it somewhat like a video game and casino rolled into one. We were excited to learn more about this and to discover what rewards are available in the “island hopping” adventures woven into Casino Heroes.

At first glance, the range of games looked solid and complete. There were plenty of slots, table and card games, video poker titles, and live games. They all looked to be from reputable providers, which is always a good sign.

If you’re a regular reader, you’ll know that we don’t do half-truths and sugar coating in our reviews. We like to give you the plain and simple facts about a casino and let you make a decision about whether to play for yourself.

That’s what makes us the best, and we intend to keep it that way. Let’s get started, then!

VISIT Casino Heroes
Device Compability:
Key Information
    • Website: www.casinoheroes.com
    • Launched in 2014
    • Licensed by Malta Gaming Authority, UK Gambling Commission
Hit and Misses
    • Enticing Welcome & Ongoing Bonuses
    • Unique Website Theme
    • Large Selection of High-Quality Games
    • 100% Mobile Friendly
    • US Players Not Accepted
Payment Method

Casino Heroes Basic Information

One of the key things we look at when reviewing any online casino is the gaming licenses. We’re happy to report that this site has three, and they’re all extremely credible. The UK Gambling Commission, the Malta Gaming Authority, and Curacao iGaming have all given this casino the green light. That’s definitely an excellent sign.

Another important thing to consider is the length of time a site has been operational. Casino Heroes first came online in 2014 and has steadily grown its presence and player base since. That isn’t a huge length of time compared to some casinos, but it is long enough to rule out the possibility of a scam site.

As far as the management goes, this site is owned and operated by Hero Gaming Ltd. This is a relatively new firm (founded in 2013 by Georg Westin) and operates two other online casinos. Those are CasiTabi, which is aimed at the Japanese market, and Bester Casino, which is aimed at Scandinavian, UK, and European markets, primarily.

Georg Westin founded Hero Gaming with one objective - to make casino gaming more interactive and fun. He’s certainly achieved that with Casino Heroes, which has a unique theme, to say the least.

While playing here, you’ll have to make it to various islands on a map by completing tasks and will be awarded bonuses and extras as you go. This makes Casino Heroes a great candidate for a potential long-term casino.

Restricted Countries – Who Can’t Play

You won’t be able to play at Casino Heroes if you’re from the following.

  • USA
  • China
  • Italy
  • France
  • Hong Kong
  • French Guiana
  • Reunion
  • Guadeloupe
  • Martinique

All casinos have restricted territory lists. Don’t take it personally. There are good legal reasons why they can’t offer services if you’re from these countries.

The Casino

As the founder intended (see above), Casino Heroes definitely does things differently. This is a casino and mini video game rolled into one, complete with levels, adventures, and even bosses to defeat before you can progress to the next stage.

This ongoing adventure rewards you each time you complete a mission and conquer an island, which is super cool. Each time you defeat a boss and take over an island, you’ll be given extra bonuses and will move onto the next one. A mission might be completing 100 spins on Starburst, or winning a set number of hands of blackjack, for example.

Yet Casino Heroes isn’t just about the theme. As we’ll get into as this review unfolds, there’s a quality selection of games, some huge jackpots to be won, and a lot more into the bargain.

Table Games

Casino Heroes offers all the most popular casino table and card games. This includes the list below.

  • Baccarat (six digital and two live dealer games)
  • Blackjack (15 digital and two live dealer games)
  • Poker (13 digital and four live dealer games)
  • Roulette (14 digital and five live dealer games)

Table limits cater to all types of player, with some games starting at as little as £0.10 per bet (e.g., Pontoon), while others offer bets of up to £5,000 per bet (e.g., roulette). Whether you’re a serious high-roller or just want to bet a little bit for fun, you’ll be catered to here.

Games load quickly and are provided by NetEnt and Play’n GO. These are both world-class firms, and so the games are all of excellent quality. Many of them do have that typical casino piano jazz music, too. Thankfully, it’s optional, and you can switch it off if you’ve heard it one too many times.

A total rundown of the games includes the following.

  • Classic Baccarat
  • Pontoon
  • Classic Blackjack
  • European Blackjack
  • Pro Blackjack
  • Multi-Hand Blackjack
  • Double Exposure Blackjack
  • Casino Hold’em Poker
  • Caribbean Stud Poker
  • Casino Stud Poker
  • Red Dog Poker
  • Oasis Poker
  • Texas Hold’em Poker
  • European Roulette
  • French Roulette
  • English Roulette
  • Double Ball Roulette
  • La Partage Roulette
  • Dragonara Roulette
  • Immersive Roulette
  • Majhong

If there seem to be fewer games listed than we mentioned at the start of this section, it means that there are multiple versions of the same variant with different table limits. For example, there are two games of Pontoon with table limits of £0.10 - £5 and £1 - £40 respectively.

Video Poker

There are 15 video poker games in total, which is a decent selection.

Bets start as low as £0.20 on some games (e.g., Jacks or Better) and go as high as £31.50 per hand in some cases (e.g., 10s or Better).

Games are again provided by NetEnt and Play’n GO. They’re pretty standard video poker games like you’ve probably seen a million times before. The important thing is that they run seamlessly, and you won’t experience any annoying freezes or jumps in the games.

Below is the list of video poker games.

  • Joker Poker
  • Joker Poker Progressive
  • Jacks or Better
  • Jacks or Better 1-Hand
  • Jacks or Better Double Up
  • Joker Wild
  • Joker Wild Double Up
  • Deuces Wild
  • Deuces Wild Double Up
  • Kings or Better
  • 10’s or Better
  • All American
  • All American Double Up
  • Deuces and Joker Wild
  • Double Bonus Poker

Slots

The slots library is being constantly updated as more games come out, but we counted 463 games available currently. These include everything from classic slots (old-school) right through to popular progressive jackpot games recently released.

Games come from a variety of reputable developers including NetEnt, Microgaming, Play’n GO, Quickspin, Yggdrasil, Playson, and Push Gaming. We can tell a lot about a casino by the software firms it associates itself with, and these all indicate world-class standards.

When you land in the slots lobby, you’ll see the full selection of games. They don’t appear to be organized in any real order. You can either just scan the thumbnails until you see something you like or use the search bar at the top to locate a specific game.

The progressive jackpot games can be found under the “jackpots” tab, and epic titles like Mega Fortune, Mega Moolah, and Hall of Gods can all be played. These offer the chance to win millions, so they’re well worth a few spins.

It’s possible to play many of the slots in “demo mode” before even creating an account, which is a cool option to have if you want to check them out for yourself before committing. Once you log in, though, that ceases to be an option.

We recommend checking out the following games.

  • Book of the Dead
  • Gonzo’s Quest
  • Starburst
  • Legend of Cleopatra
  • Vikings Go Berzerk
  • Twin Spin
  • Reactoonz
  • The Wild Chase
  • Dead or Alive
  • Fire Joker
  • Reel Rush
  • Immortal Romance
  • Divine Fortune
  • Hall of Gods
  • Guns n’ Roses
  • Bloodsuckers
  • Fruit Shop
  • Joker Pro
  • Flowers
  • Butterfly Staxx
  • Thunderstruck II
  • Koi Princess
  • Jackhammer II
  • Agent Jane Blonde
  • Drive Multiplayer Mayhem
  • Aloha!
  • Copy Cats
  • Big Win Cat
  • Crystal Queen
  • Spinata Grande
  • Lights
  • Planet of the Apes
  • Jurassic World
  • Football Star
  • Nirvana
  • Football Champions Cup
  • Tomb Raider
  • Jimi Hendrix
  • Magic Portals
  • Lost Vegas
  • Break Da Bank Again

Of course, there are many more slots to choose from. We picked these as our recommendations based on the excellent bonus features and large jackpots they offer.

Live Dealer Games

Virtually all of the popular table and card games are available in the Casino Heroes live games section.

Bets start as low as £0.10 (e.g., roulette) in some games and go all the way up to £5,000 per hand (e.g., blackjack) for the high rollers. Note that if you play at the high-limits tables, the minimum bets are around £50.

The games are provided by NetEnt and Evolution Gaming. This means you will literally have access to the best live games on the web.

The live games at Casino Heroes include the following.

  • Baccarat
  • Speed Baccarat
  • Blackjack
  • Blackjack Party
  • Dream Catcher
  • Casino Hold’em Poker
  • Caribbean Stud Poker
  • Three Card Poker
  • Texas Hold’em Poker
  • Classic Roulette
  • Double Ball Roulette
  • London Roulette
  • Dragonara Roulette

Banking Options

We’re happy to report two things about the banking methods at Casino Heroes.

First, there are no extra fees for making either deposits or withdrawals from the casino side.

Second, there are an equal number of ways to withdraw your money. This earns major points from us since so many casinos give you endless ways to get your money in and only one or two (usually slow) ways to get it back out.

The wait times on withdrawals depend on what method you are using and range from instant for web wallets to 3-5 business days for cards and bank transfers. This is pretty standard across all online casinos.

Overall, there could be more ways to make deposits and withdrawals, but we’re not complaining. The methods available will suffice for most players.

Deposits

Payment Type Wait Time Fee Minimum Maximum
Credit Cards Instant 0 £10 £2,000
Neteller Instant 0 £10 £2,000
Skrill Instant 0 £10 £2,000
Trustly Instant 0 £10 £2,000

Withdrawals

Payment Type Wait Time Fee Minimum Maximum
Credit Cards 3-5 business days 0 £10 £2,000
Neteller Instant 0 £10 £2,000
Skrill Instant 0 £10 £2,000
Trustly 3-5 business days 0 £10 £2,000

Note that you can see your entire account history, including both deposits and withdrawals, by clicking the “receipts” tab in the banking section of your account.

Bonus Promotions

There are a number of bonuses available to both new and existing players at Casino Heroes. They include the list below.

No-Deposit Bonus

This isn’t advertised until you sign up, but once you’re in, you will be offered a £5 no-deposit bonus (UK players only).

This comes with 40x wagering requirements before it can be withdrawn. There is also a £100 maximum win limit when using this bonus cash.

Welcome Bonus

You can decide whether you want a deposit bonus + free spins, or a larger number of free spins when you sign up.

  • If you choose the cash + spins offer, you’ll get £400 in bonus cash + 200 free spins, paid out over four deposits
  • If you choose the free-spins-only offer, you’ll get 600 free spins only

It works like this.

  • On your first deposit, you can claim 200% up to £50 + 200 free spins on slots (free spins distributed at 20 per day for 10 days). Alternatively, you can deposit £100 or more and get up to 300 free spins.
  • On your second deposit, you can claim 100% up to £50, or you can deposit £50 or more and claim up to 100 free spins.
  • On your third deposit, you can claim 50% as much as £100, or deposit £50 or more and get as many as 100 free spins.
  • On your fourth deposit, you can claim 25% up to £200. Alternatively, you can deposit £50 or more and get up to 100 free spins.

The minimum deposit in each case of £10 and 40x wagering requirements are in place on all bonus cash and winnings from free spins. These are higher than average and put a slight dampener on an otherwise enticing welcome bonus.

We’d also like to say that this bonus, when first encountered, is a little confusing. Casino Heroes could do with creating an infographic or some visual aid to better explain it.

Free Spins Offers

There are a number of ongoing free spins offers at this casino. These change often, but the general gist is that for a deposit, you can grab free spins on specific slots.

For example, right now there is an offer of 60 free spins on Asgardian Stones for a £50 deposit.

All wins are subject to 40x wagering requirements before they can be withdrawn.

Ruby Store Spins

As you play casino games at this site, you will accumulate “rubies,” which are the Casino Heroes version of loyalty points.

You can then take these to the Ruby Store and trade them in for free spins. These range from £0.10 spins with 40x wagering requirements to £4 spins with no wagering requirements. Of course, the higher-value spins will cost you more rubies.

Casino Heroes Mission Bonuses

We mentioned above that the creator of this casino wanted to make online casinos more fun. That principle comes into play here.

Casino Heroes has an ongoing game inside of it, based on you (the player) conquering various islands.

You do so by gobbling up an island’s territory by completing tasks such as playing a set number of spins on a given game. Before completely conquering an island and moving onto the next one, you will face a boss, just like you would in a computer game.

Defeating bosses brings rewards such as free spins and extra bonus cash.

Note that 40x wagering terms will apply to all bonuses won via island hopping unless otherwise stated.

We think this is a super-cool, engaging way to keep us players interested. Bravo to Casino Heroes for creating this!

There is no VIP program per se, but this ongoing program is very similar to one. The further you go and the more islands you conquer, the bigger and better the prizes will get.

Mobile Friendliness

Casino Heroes Screenshot from iPhoneCasino Heroes is 100% mobile friendly, as you would expect from a casino which came online in 2014.

You will be able to play on the mobile flash site from any device, including iOS and Android operating systems.

Just visit the Casino Heroes website in your mobile browser to do so.

Naturally, the site layout is a little different when you visit on a mobile. When you land, you’ll see a bonus offer at the top and a pink button urging you to register.

As you scroll down, you’ll see lots of information on the Casino Heroes theme and how the island adventures work.

Keep scrolling, and you’ll eventually encounter some of the games on offer.

You’ll be better off if you click the little menu tab in the top right and go to the “play” section, where you can see the full range of games on offer.

All of the main game categories are there, but you will have a limited selection as compared to the desktop site. Your options include the ones below.

 

Table Games

  • Casino Hold’em Poker
  • Casino Stud Poker
  • Mahjong
  • Classic Blackjack
  • Multi-Hand Blackjack
  • European Roulette

Live Dealer Games

  • Classic Baccarat
  • Speed Baccarat
  • Classic Blackjack
  • Blackjack Party
  • Casino Hold’em Poker
  • Texas Hold’em Poker
  • Caribbean Stud Poker
  • Three Card Poker
  • Dragonara Roulette
  • Immersive Roulette
  • Double Ball Roulette
  • Classic Roulette
  • London Roulette

Video Poker

  • Joker Poker
  • Jackpot Poker
  • Jacks or Better

Slots

  • The full range available in the desktop casino, as outlined above

There is an app for iOS users, which you can download in the App Store. You’ll need an iOS 9.0 or newer operating system. The file size is 19.7MB. Over 500 games are available, the same as those mentioned above.

There is no app for Android users yet, although the customer support team did hint that one might be available soon.

Customer Support

There’s only one way to get in touch with the Casino Heroes support team.

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LIVE CHAT

The live chat feature is available around the clock, and the tab to open it can always be found in the bottom right of the screen.

Responses are fairly quick (roughly 30 seconds), and the operator we talked to, Jack, was happy to answer all of our questions.

We would ideally like to see a telephone hotline introduced here. Some people didn’t grow up in the digital age and they type at the speed turtles move, so a phone line would be of great help to them.

Conclusion – Casino Heroes

Overall, this is an excellent online casino with very few flaws. There are a few things which could be done better, such as the addition of a telephone helpline, but the need for improvement in some area is the case with every casino we’ve ever played at, so it’s no big deal.

We really like the selection of quality games, the ongoing bonuses available, and the interactive, fun way this casino draws you into a larger game.

This is definitely one to play at for the long run. With a few minor tweaks, it could become a market leader in time. Bravo, Casino Heroes!

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