Planet 7 Casino Ratings Archive

Good game selection, decent bonuses if you use the right ones, free spins for depositing members. The payout process is ridiculous. I had to send in the documents that they asked for nine different times to five different email addresses and a fax number. My first payout took just over three months of me contacting the m every single day. They will give you all kinds of different email addresses to send anything to, (creditcard@planet7mail.com, help@planet7mail.com, accounting@planet7mail.com, manager@planet7mail.com, payments@casinosupportcenter.com, and there were one or two other ones that I don’t remember) promising that that will be theone that works and that it has been escalated to a manager. I was told that for almost seven weeks before it showed that it was escalated. Most of the time, the customer service reps were rude. And out of the 19 or 20 times that I asked to speak to a manager, I was told no all but three or four of them. They lied constantly, saying that the payment had been sent, and then the next day when I checked again just to make sure, they said that it hadn’t and wouldn’t be for at least a week. They payout process was just ridiculous.

The variety of games. Good graphics,autoplay feature. The excess charges on deposits,example you deposit $300 and when you look at bank statement it will show a fee sometimes $20 to 30 more on card. Also slow withdrawal process, example I was approved on Nov 17 2016 that my withdrawal was approved and many chat and emails later with this delay and then being told my info needed to be updated, did that kept getting the run around it was escalated and finally got my check Feb 2 2017. My withdrawal was for $2500 and after all that going back and forth which they never once contacted me, I had to get after them and check status of my withdrawal I finally received my check which I had to take a day off from work to be there for fedex the total was 1900+. A far different value than the 2500 withdrawal. So this time I set up for wire transfer. My withdrawal was approved March 31 and was informed that on April 4 a check was cut and now I am waiting for email for when the delivery will be. I asked on chat why I was getting a check and they assured me that my next withdrawal will be a wire transfer. Everything if you deposit on a special offer will be deducted from your withdrawal even if you surpass their play through requirement.

Well I received my $772.00 check on March 8th and deposited it into my bank immediately. Fast forward to today April 10th and the check STILL hasnt been deposited into my account. Im getting the gut feeling that this check is going to bounce and its drawn on the Bank of Montreal, so theres nothing I will be able to do in the USA.

I like planet 7. Always good to me and fair odds

they finally paid three monthes later I don’t know how much yet because I am out of town but I will be back soon and I will let you know thamk you for your help I have been waiting since October for the second cgeck I will be slightly upset if its not 750$ I have since requested a few more deposits so we will see if they pick up the ball or nah…

RTG software.Quick customer service.Planet 7 and it’s sister casinos have paid me $15k since 1/1/2017. I kept spreadsheeets of my winnings over a 9 month endeavor of playing their casinos. I was beginning to worry, but they came through. It’s almost unnerving to receive $2.5k in Bitcoin each week. Sure, I’m cut off from bonus coupons, etc. I can’t blame them.. that’s a business decision. I have enjoyed playing.I speak from almost a year of experience with these guys. You WILL get paid. Follow up with them and provide the documents they ask for. Withdrawal delays are a bit lengthy. Wouldn’t be so bad with better status updates.

I won $900 it took them 10 months to pay and when I finally got paid it was in the amount of $289.

This casino has great customer service and good promotions

Good times, I never win though. Love the games and bonuses but …. Looser always. Sucks

awesome. clean games. my top favorite online casino