Planet 7 Casino Ratings Archive

Planet 7 will not pay me my 2.000 dollars i am so mad…. i wabt 5o go to costa rico and hunt them down…

Customer service are slow and the bonus system is overly complicated. It does have excellent games selections though and I have had very few issues with banking so far.

Isn’t there anyway something legal perhaps to get them to honor patron withdrawal requests??? I just won (or from what it seems won’t ever receive) 18k playing Keno. I have made two requests thus far and nothing yet.

O well things started out great I was up $1700 ready to cash out it took 4 weeks to prove who I was then denied because I didn’t use a brick and motor bank

Horrible horrible casino! I’ve been depositing with them for almost a year and they closed my account today for no reason. Probably deposited a little over 300 bucks

I can see why this is one of the most visited casinos on non stob bonus right now, mostly because the service is so professional and so comprehensive. That said the win rate is dismal and the bonuses are none existant or not generous or playable in real life.

I’m dealing with the same issue, withdrawal requested early Sept which they approved, now claim has been sent to their payment vendor. Online chat service keep advising me wait 3-10 days BS and that they have no control over payment vendor meaning they cant escalate the issue. Other online casinos take mere days for payouts.

They always email me back the next day, and I have won huge jackpots on their newer games, and I really hope they pay me out the $20K i have withdrawn. As long as I get paid out I will be happy to do business with them again. The Hoops they make you jump through are ridiculous. I had to join a new bank because they will not wire money to Wells Fargo. They don’t allow any phone calls, everything is via email or Live-chat. This would be fine if they were able to answer all questions correctly. I have provided them with all of the extensive information multiple times, and whenever I try and Live-chat with someone they always tell me they need a document or information that I have already provided. I am expecting 7 payouts of $2500 and then 1 $1000 payout and 1 $1500 payout. I would prefer to just have 8 $2500 payouts but I am worried if I change anything, they will start the process all over again. If they cannot make wire payments to large banks like Wells Fargo, they should make you aware of this before accepting your money.

Planet 7 is by far the worst online casino I tried using a coupon code that they sent me via text it wouldn’t work so I tried live help first person said I had 2 accounts I asked how is that possible I showed him text he ended conversation without explaining anything so another person finally come on she said idk what he was talking about and transferred me to deposit person she looked into my account while she was doing that I showed her text asked her why there deposits were so high she come back on and said I’m kicked off there casino for good and hung up talk about some very unsportsmanlike acts well there online casino is very shady and wouldn’t suggest playing on there also I tried emailing them to ask them why guess what can’t find email now it’s blocked also

well im not amazed by this side,i had a bad moment talking to support because they wouldn answer me,i just wanted to redeem the bonus,when i finally got it i managed to wager it and at one point i lost the money and when i tried to talk to support only thing they could tell me i reached max bet for wager and it got cancelled.and yeah now i see all these reviews and i can understand alot