Casimba Casino Ratings Archive

Not long ago, I registered at Casimba, made a deposit, and played for a day. By the way, I didn’t win anything – just lost a bit, but that’s not the point of the story. A few days later, I received an email from the casino stating that I needed to go through verification. Well, I uploaded all the necessary documents that same day, but the very next day, I received another email with a request to verify my account. Are you kidding me?! Of course, I immediately wrote to support and got the brilliant response: “send the documents for verification.” What nonsense? Did you not process the information the first time? Guys, either your internal processes are terribly flawed, or your moderation team’s competence leaves much to be desired. This absurdity continued for about two weeks: I tried to prove that I had already sent my personal data for verification, while the moderation team insisted they hadn’t seen anything and that I needed to send the documents again, despite confirming in one of their emails that they had received the information from me! Is it even necessary to say that reputable casinos don’t treat their players this way? But that’s not the main issue! I still had about 7000 EUR in my account from my previous deposits. Once again: I ended up losing, didn’t get a cent from the casino! Everything in my account was my own money! But due to the verification issues, obviously created by the casino itself, my account was blocked – along with it, I lost my money! My own deposit was brazenly taken from me! My money is still with them, and my account remains blocked. They don’t even respond to my messages or explain the reason for the block! I, of course, hope for a positive outcome and that MY money from MY deposit will be returned to ME, but considering the quality of their customer service, it seems that getting my money back won’t be that easy. In short, I don’t recommend anyone to play at Casimba; anyone could end up in my situation at any moment, and the thought of what might happen during the withdrawal stage is terrifying.

Deposited over 15k in one week, take more than 2 weeks to verify my account and still nothing, horrible customers service, my account manager wouldn’t even phone when I asked for a call, don’t think these guys are legit. So I just delete the account. Don’t waste time or your money way better casinos out there.

Chat team are quick to answer, good selection of games to be played. If I deposit, and claim a bonus, eg. £300 deposit and £100 bonus added, the games use your cash balance first, this is normal and fair. However if you win with your cash money, you cannot withdraw until you play through all your winnings and bonus money. So I am up on my cash balance but cannot forfeit the bonus (like many other sites) and withdraw.Tried chat and although they seem helpful they cannot rectify this issue,If possible could you please sort this out??

Great selection of slots form a wide range of providers. Website is modern and looks good on mobile devices with decent load times throughout. Live chat is very fast with minimal queues. Manipulate bonuses so freespins are merged with deposit bonus so your wins are capped at 50 rather than keeping the two seperate. Live chat is very quick however not helpful. Long turnaround times quoted to invested withdrawal being declined. Was quoted 28 days.

Super fast withdrawal, friendly and good support (always available when needed), good range of games, fast website.I want to point out the withdrawal time of 10 hours from sunday to monday! Also it was my first withdrawal in this casino. I actually have nothing to complain about. Only Yggdrasil games could be added.

Very much games. All games I love to play. Fast verification. (Under 24 hours). My first payout was also less than 24 hours after verification. So far everything is ok. Withdrawal could be a little bit faster. Some Casinos payout to ewallets in a few minutes. Live Roulette is missing

Been a member of Casimba for a while now. I didn’t think much of it at first but after several positive experiences, it is slowly becoming one of my favourite Casinos. A good selection of games and a fast withdrawal process are always a must for me but what sets them apart is the consistent deposit-bonuses provided.

SKEPTICAL but giving Casimba a chance Nice bonus offer to start but no good options after that Big payout with 3rd deposit (unreal) but not after bonus money is gone and only cash is being used Enormous number of games to choose from Random game button Shows game providers to choose from Seems some of the games are “knockoffs” Im new so Im not certain about this but for example..Basketball Star does not have the AUTPLAY button (have to hold Spin button to get autoplay and then u can only choose 2 options, as the original has AP button with reel and multi number options) no coin size button either… SKEPTICAL but still testing

nice casino with good welcome bonus and free spins can be used on almost every netent game which is a great thing. you can not deposit with neteller if you want the bonus, for me thats the thing i dont like at this casino, i use neteller a lot. but they have a good selection of games, all the good slot providers i like, its a recommendation i have lots of fun playing here i received no deposit bonuses aswell.

Websites layout is nice and pretty and the game selection is good. Games ran smoothly. The site is way behind in the industry when it comes to withdrawals which take up to 7 days (including 48 period without having any reason to do so). It’s 2017, most leading and valued casinos have instant or 1-day withdrawal. This is beyond pathetic and I can’t understand how transferring winnings can take so long. Anyway I decided to close my account but they still email me with offers for some reason.