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Expert Score 
All-In Jackpot Certified
This score goes to the highest rated sites by experts. Only sites that hold an expert rating of above 85% are given this status.
Jackpot Certified
A green Jackpot Certified score is awarded when at least 60% of expert reviews are positive.
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A red Bust score is displayed when less than 60% of expert reviews are positive.
No Score
A grayed-out gem means there are not enough expert ratings to produce a score. The gambling site could be new.
Player Score 
Jackpot Certified
A green Jackpot Certified score means that at least 60% of player reviews are positive.
Bust
A red Bust score means that less that 59% or less of player reviews are positive.
No Score
A grayed-out face means there are not enough player reviews to produce a score.
Jackpot City Casino Expert Consensus
Jackpot City’s high rating from experts mostly comes down to what it’s shown through over two decades of experience. Some mention that the game lobby feels a bit small. I couldn’t disagree more. There are over 1,000 titles, and I’ve seen them roll out new releases regularly throughout the time I’ve been active. The platform also made a name for itself through the daily bonus calendar and a wide range of payment options.
Expert Reviews
View All (8)
Stephen Abiola maplecasino
JackpotCity is an outstanding option if you’re looking for a safe and reliable online casino in Canada. Kickstart your adventure by claiming the $6,000 welcome offer exclusively available here at Maple Casino. With the bonus bagged up, you can play hundreds of Microgaming slots and table games, including jackpot progressives. JackpotCity also ticks the boxes in terms of mobile compatibility, customer support, and payment options!
Nov 7th, 2024 
Top Expert Full Review
Top Expert Full Review 
Mike Hunter casinoshunter
An early entrant in the online casino market, JackpotCity has maintained its presence since 1998. Despite limitations like a small game lobby, it’s praised for reliable game providers and straightforward operations. Bonuses aren’t abundant, but it’s a top choice for low-stake players who value reliable providers.
Nov 7th, 2024 Top Expert Full Review
Top Expert Full Review 
Claire Said casinoreviews
JackpotCity is a reliable casino with over two decades of experience, offering secure gambling and a wide array of slots and games. Licensed by the Malta Gambling Authority, it boasts top provider games, and well-rounded customer support. The site is particularly notable for its frequent bonuses.
Nov 7th, 2024 Top Expert Full Review
Top Expert Full Review Jackpot City Casino Player Consensus
I came across player reviews saying they ended up at Jackpot City through word-of-mouth recommendations, which already tells me plenty. The most common take is that the website is simple to use, support agents actually help when needed, and payouts land within three days, as it says in the terms. There were a few that labeled the design as ‘dated.’ For me, it’s all about taste — the classic look still has an audience. Either way, the games get a lot of praise for their quality and fun mechanics.
Player Reviews
View All (176)
FrancescoEsposito003 casino.guru
My friend recommended me this casino and I’ve started to play here a few weeks ago. I like the fact that I constantly win and get different bonuses on a daily basis. I have to note that I have not tried to withdraw my winnings yet, so let’s see if it will be easy.
Cwpjects askgamblers.com
Signed up a while ago and their platform has an appealing user interface. Definitely easy to navigate around the site. Everything is well placed and simple to use. Have an extensive game collection and my opinion one of the best game selections out there. I suggest like you should with every other casino is definitely do your research and make sure you look at the complaints and the withdrawal issues that may be present because they could be the best casino Until you go to take out funds and if you do your research, you’ll see that it happens quite frequently across-the-board
Jackpot City Casino Information
| Website | Visit Site |
|---|---|
| Year Established | 1998 |
| Licensed | Kahnawake Gaming Commission (CA) |
| jackpotcity@casinosupportgroup.com | |
| Providers | Games Global, Slingshot Studios, Crazy Tooth Studio, OnAir Entertainment, Foxium, Gameburger Studios, Just For The Win, Neon Valley Studios, NetEnt, Novomatic, Rabcat, Rival, Stormcraft Studios, Triple Edge Studios |
| Games | Slots, Blackjack, Roulette, Baccarat, Progressive Jackpot, Bingo, Specialty Games, Scratch Tickets, Video Poker, Keno |
| Compatibility | Android, Apple, Windows |
| Available Bonus | 100% up to C$1,600 |
| Banking | Visa, Mastercard, Interac, EcoPays, Skrill, Neosurf, Neteller, Paysafe, MuchBetter |
Jackpot City Casino Photos & Mobile Screenshots
Our Experience at Jackpot City Casino
Pros & Cons
Pros
- 10 daily chances to win $1,000,000
- 78+ jackpot slots
- Very helpful live chat agents (available 24/7)
- Hosts a selection of RNG table games with pre-recorded video animations
- Great community feel thanks to the site-wide chat feature
- Very low minimum deposit thresholds ($5)
- iOS and Android apps are available
Cons
- Cryptocurrencies are not supported for withdrawals
- Some players report lengthy KYC processes
- Slot categorization could be improved
Jackpot City Casino Bonus Codes and Promotions
Jackpot City’s welcome bonus comes with an opportunity most people won’t see twice — 10 daily chances to win a million dollars. I get the odds are a fraction of a fraction, but the way I see it, if that shot’s thrown in for free, I’d rather have it than not.
| Bonuses | Terms & Conditions | |
|---|---|---|
| Casino | 100% up to C$1,600 Split among the first four deposits. Min deposit C$10, 35x wagering, Claim within 7 days, Bonus valid 60 days, Spins expire 30 days after last deposit, Max bet C$8, Max cashout 6x deposit, Slots 100% (excl. NetEnt/progressives), Excluded games: Baccarat, Craps, Sic Bo, Red Dog. | Claim |
The main offer is a 100% match up to C$1600, split across the first four deposits. That last part was a real game-changer compared to having to claim everything at once. It let me start small (in fact, I only added C$10 the first time around) and take some time to test the platform, see how everything works, and figure out if I actually wanted to stick around and put more money in. I also got quite lucky with that and ended up pulling an $83.46 profit within three days after beating the 35x wagering requirements. That meant I could now afford to go after the second, third, and fourth deposit promos with a larger bankroll.
Looking at the other terms, I’d say they lean pretty fair overall. Sixty days was more than enough to work through all four offers, plus I had the freedom to stake up to C$8 per bet. Game contributions do vary. Most slots count fully — the only downside is if you’re here to spin through NetEnt titles, since only 50% of those bets go toward rollover. Table games like roulette, blackjack, and video poker range between 2% and 8%. Now, I get that looks small on paper, but the fact that they’re not cut out completely means anyone confident on the felt still has a chance to build their bankroll with smart plays.
Once past the welcome period, I’d say Jackpot City keeps things pretty low-key. You won’t see loud promo banners flying all over the place. Instead, everything’s lined up on the daily calendar, plus I got my fair share of offers through email after signing up for marketing. The most common casino bonuses I saw rolling through were free spins, reloads, and the occasional cashback.
Jackpot City Casino Deposit & Withdrawal Review
Jackpot City Casino stays pretty flexible when it comes to deposits. You can pick from traditional payment methods like Interac, credit and debit cards, plus prepaid methods and even cryptocurrencies. Withdrawals, on the other hand, are a bit more limited. Only Visa cards make the cut, all digital currencies are off the table, and instead, you’ve got checks, electronic funds transfers, and EcoCard for anyone using the ecoPayz wallet.
| Banking | Deposits | Withdrawals | Min. Deposit | Payout Speed | |
|---|---|---|---|---|---|
 Visa | $5 | 1-3 business days | Deposit Now | ||
 Mastercard | $5 | Deposit Now | |||
 Interac | $5 | 1-3 Days | Deposit Now | ||
 EcoPays | $5 | 1-2 Days | Deposit Now | ||
 Skrill | $5 | 1-2 Days | Deposit Now | ||
 Neosurf | $5 | 1-2 Days | Deposit Now | ||
 Neteller | N/A | N/A | Deposit Now | ||
 Paysafe | N/A | Deposit Now | |||
 MuchBetter | N/A | 1-2 business days | Deposit Now |
With crypto off the table for withdrawals, Interac is the most efficient way to move money in and out of Jackpot City Casino. The reason I say that is because if you deposit with crypto and try cashing out another way, the Jackpot City team will probably ask for extra documents to prove the payment is yours, on top of the usual ID checks. That’ll only slow things down. Plus, Interac transfers always appear instantaneously in my account after the casino’s internal processing periods. Visa cards, for example, need between 2 to 5 working days.
I really like how low Jackpot City sets the entry thresholds. The minimum deposit is only $5, and it only took $10 to claim the welcome bonus. That’s very beginner-friendly, especially considering other casinos often set theirs above $20 or $30. At the same time, even high rollers can play comfortably at their level since every option allows you to add up to $300,000 in one go.
Player reviews also point out how reliable the platform is when it comes to sticking with the 62-hour withdrawal timeline, and I can say the same from my own experience. Another major pro of Jackpot City is that they accept and process payments in CAD, so there are no currency conversion fees to worry about. Speaking of, I was never charged anything from the casino’s side for processing deposits or withdrawals, either.
Jackpot City Casino Games Review
I tried counting how many games Jackpot City Casino has, but I tapped out somewhere in the hundreds. If I had to guess, I’d say there’s easily over 1,000. It’s not the largest library out there, as plenty of player reviews point out. Some of the best online casinos in Canada throw up over 7,500 titles. But speaking for myself, I’ve been active for a good couple of months now, and I’ve never once had to go back to the same game. Unless, of course, it was something like Jungle Jim El Dorado or Immortal Romance that I really enjoyed.
Most of the collection is made up of slots, followed by RNG table games, live dealer titles, and a few specialty picks. They’re all sourced from some of the most prominent software companies, including the likes of Games Global, Novomatic, Evolution, Gameburger Studios, and Just For The Win.
I highly valued being able to load up all RNG games in demo mode. Strange how that barely gets mentioned in expert reviews. There were plenty of titles I came across here for the first time, and being able to test them without dipping into cash or bonus funds makes a big difference, especially if it turns out the game’s not for you.
Slots Review
Slots at Jackpot City Casino come in all sorts of ways. The classics stick to fixed paylines and straight-up multiplier wins. I didn’t see any filter for those, or for any other genre, to be fair. You can spot them because the name mentions something like “7s” or “Fruits,” or you’ll see bars and cherries showing right on the game tiles.
Beyond that, things get unpredictable. Big names like Sugar Rush 1000 and Fruit Party use cluster pays with no paylines at all. I played on reels that expand mid-spin, while others had hold-and-spin features layered over jackpot ladders.
Volatility hits all levels. I stuck with low to medium picks like African Quest during the welcome bonus rollover to try and keep my bankroll steady, given that I wasn’t playing with much. Again, there’s no easy way to see that information from the main lobby. I had to open the game guides or dig around the provider’s site myself.
Jackpot slots are a big draw here, probably the casino’s way of sticking true to the name. I came across 38 Lotsaloot™ titles from Games Global, all linked together through a three-tier setup. The structure pools player bets, and any spin can hit the Minor, Major, or Mega jackpots, each triggered on its own based on different conditions. There are also 40 progressive titles, most linked to the Mega Moolah™, King Millions™, and WowPot!™ networks, all carrying massive seven-figure payouts.
My Favorite Slots At Jackpot City Casino
Jungle Jim El Dorado (Games Global)
I feel like every emerald and gold chest in Jungle Jim El Dorado pops off the reels, and Jim himself has this goofy confidence that turns each spin into an adventure. The stake range might not be the widest, considering it starts at $0.25 and caps out at just $25, but I stuck with the minimum. The medium volatility played right into that plan and, therefore, kept my bankroll steady. I really enjoyed the Rolling Reels, with wins exploding and new symbols dropping in. That time I hit three scatters for 10 free spins ended up earning me $168.
Immortal Romance (Games Global)
What I loved most about Immortal Romance was when the Wild Desire feature got triggered out of nowhere and turned almost the whole screen wild. I didn’t claim any payouts close to the 12,000x max win, but having $83 drop in from just a $0.30 bet felt pretty good. Even outside of that, it was cool to see how each character has their own free spins bonus with different perks like multipliers or extra wilds.
Table Games
I thought the table games were way better organized. There are separate tabs for blackjack, roulette, baccarat, and sic bo.
I played American, European, Atlantic City, and Vegas Strip Blackjack, but also tried plenty of others with side bets and bonus payouts. One example, Classic Blackjack with Sweetheart 16, pays 200 to 1 if you land a pair of eights of hearts. Roulette followed the same idea for the most part — plenty of classics and modern takes. I especially liked the slot-themed ones like Terminator 2 Roulette and Scarab Auto Roulette.
For something that breaks away from the standard, check out the table games supplied by Real Dealer. To spot them, look at the game tiles. They’re the ones with an image of a human croupier. These still run on RNG algorithms, but instead of typical animations, they use pre-recorded video clips to make it look like someone’s actually handling the gameplay.
Video Poker
Jackpot City has 29 video poker titles sitting under the Table Games tab. Staples like Jacks or Better, Deuces Wild, and Joker Poker are all there, same as you’d expect from regular VLT machines. There’s also a stack of Power Poker options where I could run up to 50 hands at once off the same deal.
I also enjoyed the likes of All Aces Poker and Double Double Bonus. They run a bit higher on volatility because payouts lean harder on rare hands like four-of-a-kind. Something completely different is Cards of Athena Double Double Bonus. It swaps the usual look for a theme built around the goddess of wisdom.
Single Hand:
Multihand:
Live Dealer
Pragmatic Play Live and OnAir Entertainment are the studios behind all live dealer titles at Jackpot City Casino. Their lineup gets mentioned plenty in expert reviews — and for good reason. You’ll see everything from roulette to blackjack tables and themed game shows, all with steady camera angles, clear audio, and controls that don’t fall apart whether you’re on mobile or desktop.
I particularly liked how the dealers carried themselves at the tables. They all have a way of keeping it casual while talking with everyone through the chat function, yet at the same time never once dragging the game. I spent most of my time on the blackjack and Casino Hold’em tables and had a few croupiers swap out. Rachel, Michael, and May were easily the most confident on the cards and held the atmosphere right where it needed to be.
Specialty Games
Jackpot City Casino makes it easy to find specialty games with dedicated tabs. There’s one just for bingo, offering 25 different options with all sorts of themes, ranging from jungle adventures to video bingo inspired by popular slots like Thunderstruck and Immortal Romance. Other than that, there’s a separate category for arcade games, which is where you’ll find mines, keno, and similar picks.
Since there were only three Plinko games, I figured I’d try them all, and my top pick turned out to be Plinko Dare2Win by Hacksaw Gaming. That’s probably because it draws inspiration from Japan’s pachinko parlors, and just thinking about that brings back so many memories. Plus, it offers a maximum win of 3,843.3x.
Additionally, you’ll see a few crash games like Aviator, FlyX, High Flyer, and Spaceman, along with some dice options, hilo, and even a pinball-style game. I wish they had added some scratch cards, though, as I am a big fan of quick-reveal games myself.
Is Jackpot City Casino Legit?
Yes, Jackpot City is a legit online casino run by Baytree Interactive Ltd, a subsidiary of Super Group Limited. The company is based out of Guernsey and holds a license from the Kahnawake Gaming Commission, which allows them to operate without violating Canadian gambling laws.
If you follow sporting events, there’s a good chance you’ve seen the Jackpot City logo pop up as a sponsor somewhere. Most recently, parent company Super Group signed a multi-year sponsorship with the Formula 1 team Atlassian Williams Racing. Both the Jackpot City logo and sister platform Betway are being featured on the new Williams FW47 car, driven by Alex Albon and Carlos Sainz.
On top of that, Jackpot City carries eCOGRA’s Safe and Fair Seal. This certification means their games get tested by independent specialists to confirm fairness on a regular basis.
My Experience at Jackpot City Casino
Unlike how most online casinos are set up, Jackpot City doesn’t really let you explore the platform without creating an account first. Luckily, setting one up only took a minute or so. I filled in the usual personal details, got a confirmation email, and logged straight in with the new credentials.
Looking at the site as a whole, I’d say most people should find it easy enough to get around. What could definitely use some work is how the slots are arranged. There are way too many to have them all crammed into one big category. Even a basic filter for themes or features — or the option to sort by provider — would make a huge difference. One thing I properly appreciated was the site-wide chat feature. I could talk to other players in real time, which gave the whole setup a community feel.
The games themselves are top quality, and to be honest, that’s exactly what I expected. Expert reviews always speak highly of the lineup, and seeing names like Games Global, Pragmatic Play Live, and NetEnt straight away tells you the standard’s there. I started my experience with a $10 deposit through Interac. The money went through without any issues. Same goes for the 100% bonus, along with the 10 daily spins for a shot at a million dollars. The rollover target I needed to hit was $350, and with only $20 in my bankroll, I stuck to slots like Blazing Lake that let me start betting from $0.05.
I came across a few player reviews mentioning long back-and-forth with the verification team over KYC documents. What some people might not realise is that they have to hold firm on certain checks to stay compliant with gambling regulations. It also happened to me. I sent in my documents, then James reached out by email asking for another shot of my passport because the corners weren’t showing clearly. I resubmitted and got approved straight after.
Experience Summary:
- Starting Bankroll: $20
- Ending Bankroll: $83.46 (after the first Jackpot City deposit bonus)
- Browser/Device Used: Chrome (laptop and Android mobile phone)
- Experience: I started with $20 and went straight for low-stakes slots like Blazing Lake. It moved slow, but steady. I built the balance up to $38 with small line hits. Then I jumped on 9 Masks of Fire, grabbed a $12 bonus round, but lost around $15 chasing more. At one point, I switched to Classic Blackjack. I knew it only counts 2% toward rollover. My plan was to try and grow the bankroll a bit with some careful plays. It worked, as I pulled another $15. From there, I stayed on low volatility slots like African Quest and Retro Galaxy and cleared the rollover in three days with $83.46 still in my wallet.
Is There a Jackpot City Casino App?
Yes, Jackpot City Casino has a standalone app for iOS, and it takes less than a minute to get it set up on your iPhone or iPad. Android users, on the other hand, will need to install the APK. One thing I recommend is to make sure you only download it directly from the official site to guarantee its legitimacy.
Anyone who would rather skip the downloads can play casino games on mobile straight through the web browser. I even saved it on my home screen so that I didn’t have to type the URL every time.
Either way, both options hold up smoothly and grant full access to everything Jackpot City Casino offers, so you’re not missing either or.
Customer Support at Jackpot City Casino
One player review I came across summed up the general feel in a simple way, saying, “The live chat support is always very helpful and fixed any problems I have had.” My own experience was just as positive.
The only tricky part is actually finding the chat function. Unlike other sites where the icon is visible on the homepage, here you need to visit the Help Center first, and then it’ll appear in the bottom right corner. You’ll start off with AVA, their automated assistant, but once you connect to a real agent, replies are genuinely useful and pretty fast. If it’s peak hours, you might wait a few minutes, but that’s about it.
I also tested out their email support (jackpotcity@casinosupportgroup.com) for the purposes of this Jackpot City review. And although the reply I got explained exactly how to verify my account documents, waiting a few hours felt like forever when the live chat representative got back to me in seconds.
| Website | Visit Site |
|---|---|
| jackpotcity@casinosupportgroup.com |
My Final Verdict
Jackpot City Casino does very well when it comes to game quality and variety, as plenty of expert reviews point out. The player most likely to enjoy it is someone chasing life-changing payouts. There are over 78 progressive jackpot slots, all running on major networks like Mega Moolah. The welcome bonus fits the same approach — generous on its own, plus you get 10 daily free spins for a shot at a million dollars. Slot organization could use improvement, though overall, the site is extremely simple to navigate. What I really appreciate is how they’ve set it up so everyone can take part. Deposits start from $5 and go up to $300,000 per transaction.
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