Bovada Ratings Archive

My gf was playing her free chip for joining and she was well over the play through and max cash out. So they told her she has to play until playthough was met, but no notification that play through had been met. Took her winnings, then wouldn’t respond to chat. And before that, the chat agent was bugging her over and over about the maximum cash out. Like a distraction. Then no reply

This casino was exactly as I thought it would be. Nothing special but nothing terrible.

I like that it has poker and for those that enjoy it, they have sports betting. But until they have at least a semi-regular bonus or match bonus system I will like play elsewhere. With the bonus system ignition and cafe casinos have, it doesn’t make sense to play at Bovada. That said it’s a legit place to play or at least should be.

Like this casino. it seems like a fair and reasonable place. good selection of games. good graphics. interesting play, decent bonuses and free play. overall a good casino i think. recommend this one to everyone

It was ok for a while, then it wasn’t. Easy to use, even for beginners, but don’t do it. Please DO NOT do business with Bovada. Customer service is TERRIBLE – they are difficult to work with and quite argumentative; even the supervisor, named Shavora, that I ended up speaking with was unpleasant. They may feel the same about me, but I was really trying to be fair and reasonable. Details: I had a bet that was originally settled as “void”, when it should have been settled as a “win”; therefore, my winnings were not available for me to bet. Eventually, it was settled as a “win” and funds were added to my account. When I inquired about this and asked for some sort of compensation for my trouble, I suggested $100 but would have accepted less, their response was, basically, sorry we can’t do anything for you; we don’t believe you and don’t believe that the bet was ever settled as void; and we don’t care if you continue to be a customer or not. This poor review is not about losing money. I won some and lost some; lost more than I won. But anyone who gambles like this, knows that they are much more likely to lose than to win. At the time this issue occurred, I had deposited, bet and lost over $1,000 (which went to Bovada’s income). Yet they were still unwilling to work with me to resolve the matter and keep my business. My issue is with their poor customer service and poor business decision.

It was ok for a while, then it wasn’t.Easy to use, even for beginners, but don’t do it. Please DO NOT do business with Bovada. Customer service is TERRIBLE – they are difficult to work with and quite argumentative; even the supervisor, named Shavora, that I ended up speaking with was unpleasant. They may feel the same about me, but I was really trying to be fair and reasonable. Details: I had a bet that was originally settled as

I was really surprised to see so many negative reviews here. I have had an excellent experience at Bovada. They pay well and so far I have gotten my bitcoin withdrawals anywhere from same day to next day. Plus their withdrawal limit is $9500 via bitcoin. Customer service via live chat has always been quick and very helpful. They have a great selection of slots and continue to be one of my favorite casinos.

Just ripped me off for about $3000. I left the site with $3000 and when I returned I had $39. Went to chat room and then called. Claimed I made $500 bets via BlackJack, never happened.I’ve been playing on their sites for years 10 years. VIP Red Room player.Unreal the way I was treated.

I deposited funds with a credit card and gamble there a few months. I won a few dollars then my account was suspended. They said after 2 months my card requested the funds back. I never received a chargerback to my credit card and they are telling me I have to send in more money to cover the original charge even though I am up money. This place is a total scam stay away!!

Clean site interface.. very simple to use. Variety of Casino games is decent. Customer service is poor. Their response time to anything is never what you’re told. I sent address verification with a response time of 24-48 hours. It’s been 5 days now and still nothing from Bovada. When you call CS you get the same old song of 24-48 hours, after it’s been far past that mark. Put a lot of money through Bovada but after this I’ll be using another book from now on.