Casumo Ratings Archive

Casumo is definitely one (if not #1) of the best online casinos I’ve came across so far. I have deposited in quite a few casinos and have big wins up until my wager amount is almost made then it goes downhill from there but not with casumo ! Within the last 3 months I’ve withdrawn winnings 3 times from them ! Definitely a casino I would actually recommend people to deposit in to.

Casumo is one of the most attractive online casinos with many (almost any) game provider to choose from.

There is rarely any connection issues, the races run throughout the day (which of I’ve won first place in a cash race before).

Payout times pretty good. It’d be good if they could introduce the likes of Trustly as a payment method, as the card payments vary in times of receiving payment and Skrill incurs a charge to withdraw from.

But generally an attractive, problem free, entertaining experience when playing at Casumo! I’ve been with Casumo almost from the very beginning. My account being in Euros for some time due to this being the only available currency to UK players at the time.

And now in GBP as I was still getting charged per deposit at Casumo whilst in Euro currency and wasn’t happy about that.

So Casumo offered me to reopen a new account in pounds when I complained.

Bonus offers were frequent, some attractive and some not, but at least they were frequent.
Recently (around 4-6 months now I have received no offers (valuables) whatsoever. And from time to time when asked live chat if they can give me something as I do not receive any offers, they have been somewhat generous with the odd set of free spins or a cash token, to which I am grateful.
However!
Upon asking live chat why I do not receive any offers whilst my friends and family consistently show me what offers they receive (which are similar to each other), I was simply told to keep playing as it’s based on algorithms and bonus offers will come.
I kept playing, bonus offers didn’t come.
Becoming more and more frustrated by this I asked live chat again and asked if my query could be passed onto a manager. I was asked to send my query in by email so I did.
Around a week or two later I was sent an email from one of the managers assuring me that this was not personal and that a players bonus offers are based on activity and player level etc.
I accepted at this point that maybe I wasn’t seeing this how I should be and continued to be patient, still depositing at Casumo.
Don’t get me wrong, I have deposited, sometimes won and sometimes lost.
However, still no bonus offers/valuables being offered to me on my account, hence my 6 star rating, including that payment methods could be improved.
Casumo used to be my favourite casino, where I have deposited thousands of pounds and shown loyalty as a customer, yet still I feel discriminated against these past few months.
The point of me writing this review is to possibly give other players some comfort that if my situation is also their situation, that they are not alone.
For the size of Casumo as a company and my continued loyalty I expected a straight forward answer to why I do not receive offers anymore at Casumo.
I guess that will never happen!
I may still deposit here from time to time, but it definitely won’t be as frequent.
I truly believe every single customer deserves equal respect and honesty when they are depositing their hard earned cash into any casino. But this dishonesty has left me sceptical.
Kind regards Casumo,
T Watson.

Very interesting games including IGT which are my favourite. Only have a small weekly limit had some good returns on like ten, twenty pence spins. Live chat ambassador always on hand to help. Can not really think of anything. Maybe have deposit match valuable on set day of week only a suggestion.

Im so happy I found casumo!
I won a lot of money in this casino.
When I lose something normally I get verry angry ( in other online casinos) and in this casino not because its a very happy casino.
Very fair and the best customer service ever.

This casino is uniquely good. At the beginning I deposited small amounts that I lost. I am a player who does not play big bets. One night I was watching a band of a Russian who played on Cloud Quest. The game entered a series and wrote a huge amount of profit. I also started playing this game. I took a small bet, then raised 1 pound but the game did not give anything. I had played around 100 pounds and decided to play 30 pounds at 2 and 3 pounds. I was hoping then to lower the level of the game to get me into free. I had made 3 spins of 3 pounds when the game entered a series and started writing a lot of money and then immediately and free of charge. The total amount I won was about 2000 pounds. after a week was started to play on mayana. I played about 50 pounds on o. 25 and 0. 50. The game was doing very well and it was returning my money. After about three hours of play and almost no losses went into a very good series, playing for about 15 minutes and bet 0. 25 mi wrote about 340 pounds profit. I mean, this casino is NUMBER 1 for huge winnings on a small bet. Extrachilli-on a bet of 0. 6 I won 1700 pounds. Knights life-on pledge 0. 5 I won 1500 pounds. Tiki tumble-a bet of 1 pound, gaining 1756 pounds of profit. I’m playing in other casinos, but I did not have such huge profits on such a low bet. Payout is very fast after I was proven my account at first did not delay me. This casino is NUMBER 1-CASUMO!

Withdrawals, pending time included are usually done within 24hrs, that’s amazing fast for Canada! Great selection of games, and very rare that someone is not available on live chat Big wins are few and far between, any winning I’ve done has been small cashouts.

I was player before in casumo my experience is not 10 stars but 100 stars for this casino but now my country Kosovo not accepted to play in the site of casumo. I hope the casumo can make one day for player from Kosovo to play. PLease Casumooo You are the greats One casino Site CASUMOOOO I prefer all you new player around the world to play here.

I really enjoy their design and casino theme, at this point they are unique. They have great bonuses and a fair wagering requirement. They have lot of games and providers and there is always a race you can enjoy to be entertained. I had only a issue when I register to the casino from an affiliate link. There were no visible description that the no deposit free spins were only available for UK. Also they could have more deposit method (e.g EcoPayz).

Fast withdrawals, good bonuses, little tournaments with good prices.. No problems.

One of my favourite casinos. Fast withdrawals, good bonus policies