Golden Cherry Casino Review

Curacao-based Golden Cherry Casino was established in 2012 as part of the Netad Management brand of online gambling sites. Adorned with a flashy gold and red design, this skin provides players with around 200 quality games powered by Rival Gaming Software. As one of only about a dozen US-facing casinos, this site offers attractive bonuses with simple terms to keep players engaged and satisfied.

As we took some time to play through the site, we learned a lot about their operations, payouts, and game selection. Before signing up for an account, check out our unbiased review of this online casino.

VISIT Golden Cherry Casino
Device Compatibility:
Key Information

    Key Information

    • Launched in 2012
    • Website – GoldenCherryCasino.com
    • Licensed in Curacao
    • Email – Support@GoldenCherry.com
    • Telephone – 877-441-0793
Hit and Misses

    Hits & Misses

    • Large Welcome Bonus
    • Over 200 Games Available
    • Interactive Slots
    • Slow Payout Times
    • No Jackpot Games
    • No Live Dealer Games
    • No Mobile Casino
Payment Method

Who Can Play

Punters over the age of 18 are eligible to set up an account and play for real money. There are some country restrictions, however. These countries include Canada, Jordan, Romania, Israel, Turkey, Poland, and the Ukraine.

Who licenses this site for online gambling?

The online gambling licensed for this site has been provided by Curacao eGaming. This division of the Curacao Government has been responsible for vetting sites and issuing licenses since 2002. Many companies choose Curacao for the home-base of their gambling entities due to the low taxes and less rigorous rules for licensing when compared to other governments such as the UK.

Banking With Golden Cherry Casino

New players can start wagering for real cash with a minimum deposit of $25. There is a maximum per-deposit limit of $2,000 set forth by the casino. All deposits are processed fee free.

What deposit methods are accepted?

Deposits can be made by US players using wire transfer, click and buy, and any Visa or Mastercard credit or debit card. Non-US players are able to make deposits through these methods (excluding click and buy) as well as EcoPay, Skrill Moneybookers, uKash, and Neteller.

What payout methods are accepted?

Players may request payouts any day of the week through bank wire transfer, check, or Neteller. Withdrawals must be for a minimum of $100, maximum of $2,500 per week. As you progress through the player classes, you may be able to withdraw up to $4,000 per week. Any player who wins an amount which exceeds this limit will be paid in weekly installments.

Player class is a true grey area with this site. There is no onsite definition of this term nor is one available through customer service. In a nutshell, what we found out was that player class is determined by the casino based on the amount of wagering and depositing activity a player has. The more you play, the higher your withdrawal limit will be.

What is the payout time frame?

Payment processing is surprisingly slow at Golden Cherry. Expect up to 10 business days for your payout request to be reviewed plus an additional 5 to 10 days for your payment to be processed to your approved funding source. If you request payment via check, you may be looking at between 30 and 45 business days before your funds are received.

As an additional note, identification verification is required within 4 weeks of requesting a payout (if you have not already completed it). Should you fail to provide the necessary documents within 4 weeks, your account will be locked out and your winnings will be voided.

Welcome Bonus

Get started on the right foot with the $3,000 welcome bonus offered upon signing up for a new account. Using the promotion code CHERRYSLOTS will unlock a 300% match bonus up to $3,000 on your first deposit of $25 or more.

This casino also offers an $888 Welcome Bonus. On your second and third deposits (or first and second if you do not take advantage of other bonus) you will earn 50% extra up to $444 – each time – using the bonus codes CHERRY1 and CHERRY2.

What are the bonus terms?

All deposit bonuses require 30x rollover of the bonus and deposit amounts. Players are able to use these bonuses towards slots and table games only. Any no-deposit bonuses require 30x rollover and have a maximum cashout of 10x the amount of the free bonus.

Additional Bonuses

After the welcome bonus, punters are eligible to use one of four other bonuses on their deposits. You can use each of these any time you would like. Standard bonus terms apply.

  • Slots Bonus 1: Deposit $25+ = 150% bonus. Code: CHRYRED1
  • Slots Bonus 2: Deposit $75+ = 200% bonus. Code: CHRYRED2
  • Slots Bonus 3: Deposit $150+ = 275% bonus. Code: CHRYRED3
  • Table Games Bonus: Deposit $25+ = 100% bonus. Code: CHERRIES

When you refer a friend, you will automatically receive $50 free when they makes a qualifying deposit. Additional promotions are offered on a short-term basis. To learn more about what is available to you at this time, click on the promotions tab of your desktop client.

Is there a loyalty program?

There is no loyalty program available at Golden Cherry Casino.

Game Selection & Software

You will discover around 200 games at this casino. While there are a number of video slots, interactive slots, table games, and video poker to choose from, the casino is lacking live dealer games and the mobile play option. Instant play is also not available. You must download the desktop client to access this flash-based game selection.

Overall, the quality of these games is in line with “average” online casinos. Rival software provides a unique array of games but the graphic quality is struggling to keep up with the times. This developer also releases few new games each year. We have broken down the different sections of games to give you an idea of what to expect.

Slot Games

As we often see, popular slot games make up for the majority of the game library. At this casino, you will choose from a handful of classic 3-reel slots, a large selection of video slots, or several of the new interactive slots. Unfortunately, there are no jackpot slot games offered by this casino at this time. The library does offer some Rival favorites like Hero’s Realm, Dog Pound, and Reel of Fortune. The most notable, however, are the interactive slots (islots) which have become a popular choice among the developers that offer them. With these games, players will unlock parts of a story that goes along with the theme of the game such as the Robin Hood theme for Sherwood Forest or the galaxy theme of Cosmic Quest II. iSlots could be considered a cross between older style video games and traditional video slots.

Bingo & Specialty Games

In the specialty games section you will find a variety of other games to choose from. This selection includes keno, Vegas Jackpot keno, 30 and 80-ball Bingo, and half of a dozen different scratch cards. These offerings are simply the cherry on top of the sundae that is already a dynamic game selection available at this site. Overall, they are fun to play and can be a quick way to cash in on a few dollars.

Video Poker & Table Games

When it comes to video poker and table games, Rival software is adequate. We will say that the games run smoothly and are easy to interact with. However, the graphic quality is sorely lacking in today’s digital age. Whether you are choose Jacks or Better, Double Poker, or one of the multi-hand games, you will get your fill of the classic video poker games through the small selection available. The table games offerings is about the same size and features a small number of variations for blackjack and roulette. Craps, PaiGow Poker, and Red Dog are just a few of the other table games you will find in this selection.

What casino software is used at this site?

Rival Gaming Software is used to power the game selection at this site. The developer is based in Cyprus and is known primarily for its attempts to stay ahead of the curve against its competitors. While the graphics of their games could use some updating, the overall play style, bonuses offered, and casino layout are on point. Thee notable features of this company include the iSlot offerings, their cutting edge IdentiPrint tracking feature which marks all movements made in your casino, and their in-suite customer service which is separate from that of the skin itself.

Who tests this site for fairness?

GLI – Gaming Laboratories International was founded in 1989. This company serves to test online and offline casino games and lotteries for random number generation and fair payout. GLI tests Rival games every month to ensure their standards are met. As the largest and only internationally-accredited testing operation, GLI only puts its seal of approval on the best companies.

Casino Reputation

Golden Cherry is still new to the game as they were only founded in 2012. Up to the time of this review, the company has had no issues with non-payment or other customer problems. We do encourage all players to carefully read the terms and conditions for this site – as we have outlined above – to fully understand bonus terms and payout time frames before setting up an account. Doing so will alleviate later frustration as a member.

This site is owned and operated by NetAd Management, a Belize-registered company that has nine skins as part of its family.

What is the quality of the customer service?

Rival software provides its own customer support through the desktop client for all things relating to the games that you play. These staff members are helpful and eager to resolve any issues you might have with the casino games. Outside of the client, however, you must deal with Golden Cherry’s support staff which is adequate, at best. These members have a base knowledge of how to help you and it is clear that they work for several different Netad Management casinos at one time. Chat response is slow – an indication that they are helping multiple players at once. Meanwhile, email response time can be up to 5 business days.

How are customer allegations handled?

One feature which we were unimpressed by was the way customer allegations are handled. Players are required to report any incident to the casino support line within one hour of it happening. At that point, the issue will be reviewed and a decision will be made within two business days. While this is a timely manner to resolve any casino issues, it is also a short window to get things done.

If you are not satisfied with your resolution, your only other option is to contact Curacao eGaming with a formal complaint at info@curacao-egaming.com.

Final Opinion

When it comes down to it, Golden Cherry is a pretty decent online casino for US-players. Starting with the game selection, the library is diverse and offers punters enough variety to always have something new to try. Although it is a bit of a disappointment that there are no live dealer games or mobile casino play available. The bonuses offered are another high note for this site. The welcome bonus is sizable which easily helps you triple your first deposit and put that money to work while playing. All bonus terms are straightforward with 30x rollover required and no-deposit bonuses capped at 10x their amount.

Where this casino drops the ball is with their customer service and the way they handle customer allegations. It is always preferred that a site be part of a third-party adjudication service which can assist in an unbiased way to help resolve the issue. Golden Cherry handles claims quickly but also only offers a small window of time for you to make your claim before it is likely to be voided. Another problem is the long payout times. Up to three weeks or more to receive a payment? Seems unreasonable in a digital age. But, more importantly, players ARE actually paid accordingly without problem. As long as you don’t mind the wait, it isn’t a bad deal.

Finally, we love the interactive slots. This is a new type of slot game that is only offered by a handful of developers. As for the game developer – Rival – their customer service is certainly a cut above the rest. With the extra layers of security provided by Rival, you can feel safe and secure spending your dollars

here.

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