3 – 10 Days
Have you heard of 5Dimes?
They’ve been in business since 1998. Their known most for their sportsbook. But they also happen to offer a casino, bingo hall and poker room.
They’re not strong in every area – not by a long shot. But you don’t want to mistake them for being a one-trick pony, either.
5Dimes also has offers – TONS of them. Seriously. Most of them fall under the theme of giving you more value for your money. They accomplish this in most cases by bucking industry standards and giving you better odds and payouts on markets and games you’re already betting on.
But you won’t be able to participate in every offer. If you take advantage of one offer, many others will then become off limits. You’ll want to know which is which before you make your first deposit.
Don’t worry – we’re going to tell you all about them, and more, including which of their products and offers are worth your time, and any rules or terms you need to know beforehand.
You’ll also discover a few occurrences from 5Dimes’ past that might shock you. For some people, this might be a deal-breaker. 5Dimes won’t be their cup of tea.
Hopefully not you, though. Because we feel 5Dimes is one of the best gambling options for Americans in 2019.
There’s only one way to know for sure, though …and that’s by reading our completely unbiased 5Dimes review below.
5Dimes offers 4 main products – a sportsbook, casino, poker room and bingo hall. They also have a racebook (which we lump in with the sportsbook) and a lottery.
The first two products – their sportsbook and casino – are by far their strongest. The second two – the poker room and bingo hall – are by far their weakest.
The others …don’t matter …much.
Each mini-review below will cover the betting options, promotions and other important details we feel are good to know about each product when deciding if a place like 5Dimes is right for you.
So let’s get started with their strongest product first – their sportsbook.
The sportsbook is 5Dimes’ strongest product. They’re known for being straight shooters, paying all legitimate bets, and for their reduced juice promotions – which we’ll cover in a second.
First, let’s look at all the markets and betting options 5Dimes offers.
Your betting options include:
Then there are the markets. You have lots of choices here. Your options include:
We pulled the markets here from their ‘straight bets’ section. However, it looks like most of these are available in other sections too – though, it will depend. But this gives you a good idea of the overall availability.
5Dimes has 3 different sportsbooks to bet in. The first, their Main Sportsbook, covers all the normal non-live bets from straight bets to props to futures. All the markets and bets listed above are from their Main Sportsbook.
Then they have their Live Betting Ultra and Live Betting Extra sections. There doesn’t appear to be a huge difference between the two sections, other than these two things:
Overall, you’ll have several live betting options. Those include baseball, basketball, soccer, hockey, football and tennis markets. Your betting options include:
And much more.
You can make a bet in one of two ways – either over the phone or over the internet.
To make a bet over the phone, you’d call: 1-800-430-5896. They’re available 24/7/365. Here are their betting rules for placing a wager over the phone:
You’ll have more leniency if you place a bet online. Plus, you won’t have to wait to chat with someone. Here are 5Dimes’ rules for betting online:
Maximum bets will depend on the market and bet you want to place. But it varies from $50 (exotic props) to $500 (live betting) to $5,000 (general). You’ll want to check their betting limits and rules to be sure.
That about wraps up their sportsbook.
If you want to bet sports online – especially online – and ESPECIALLY if you’re an American – 5Dimes is one of the first places you should look. Experts say they don’t post lines as fast as their top competitor, Bookmaker, but the difference is negligible. They do post overnight lines for various sports – basketball, football and baseball -for both pro and college leagues. So 5Dimes has that going for them.
And recreational bettors are unlikely to notice, anyway.
Outside of that, 5Dimes’ sportsbook is popular for the sheer number of markets and betting options they offer. As well as their promotions, which we’ll look at now.
Here are the offers for 5Dimes’ sportsbook and racebook. But there are two things to keep in mind while you read this:
Don’t take this lightly if you plan to bet more than a few times at 5Dimes. The more time you plan to spend here, the more experts suggest accepting the reduced juice.
It’s up to you. If you have any questions we highly recommend contacting 5Dimes BEFORE you make a deposit.
Now let’s get into their offers.
This offer’s what 5Dimes is most known for. The industry standard for commission or “juice” is to risk $110 to win $100 (or any variation of that, like $1.10 to win $1). However, 5Dimes reduces their juice for most of their sports including the NFL, NCAA football, NBA, NCAA basketball, WNBA, MLB, NHL, PGA golf, MMA, boxing and more.
The juice is reduced to -105 – or half off. This means you’re betting $105 to win $100.
The limits for reduced juice bets are $1 to $500 and are only available online (not over the phone). You’ll need to ask for their offer when you sign up, or else you won’t be eligible for it.
Earn up to $520. You can earn up to $200 if your deposit is $400 or less. But if you deposit between $400 and $2,000, you can get a little more.
Here’s how it all works:
|First Deposit Amount||50% Reward||20% Reward||Total Free Play Reward Applied|
You’ll learn an extra 20% by depositing $500 or more.
To ‘earn’ this offer, you’ll need to wager the deposit once to get 10%. Then keep repeating this until you’ve received all your rewards.
You can have this bonus OR the (lifetime) reduced juice. It’s a good idea to think about how much you plan to bet if you join 5Dimes. Here’s one thing to consider – you can get a deposit bonus at any sportsbook online. But not every sportsbook offers reduced juice.
This is a reload bonus. You can receive up to $500 when you deposit between $100 and $2,500. The bonus is 20% UNLESS you deposit less than $250 – in that case your bonus will be a flat $40.
Here’s what this offer looks like:
|Free-Play Reward Chart|
|Funding Method||Reload Amount||Reward Value|
|Person to Person||$2500||$500|
Wager your deposit once through to earn 20% of your reward. Do this 4 more times to collect the rest. However, bets in the Live Betting Ultra or Live Betting Extra sections will NOT count.
You can get up to 20% cash back. How much you earn depends on how often you request cash back.
Here’s how that works:
One thing to note – once you choose an option, you’ll be locked in for that option and any option beneath it.
For example, if you choose the 15% option, you’re only able to get the 15%, 10% and 5% option. If you get the 10% option, you can get only that or the 5% option.
In other words, the longer you wait, the more frequent you can ask for cash back in the future. The more you will earn, too.
Another thing to note – You will not be able to accept any bonuses or promotions during the cash back time frame. Otherwise you’ll be removed from the cash back program.
Get an extra 10% on your deposit when you make a deposit within 24 hours of your last cash back reward. Any deposit between $50 and $1,000’s eligible.
30% Super Saver – Choose this option and you’ll get -107 pricing on these bets:
NFL, College, CFL, Arena
NBA, College, WNBA
ATP & WTA
1st half spreads
1st half moneylines
1st half totals
2nd half spreads
2nd half moneylines
2nd half totals
all quarter spreads
all quarter moneylines
all quarter totals
1st half spreads
1st half moneylines
1st half totals
2nd half spreads
2nd half moneylines
2nd half totals
all quarter spreads
all quarter moneylines
all quarter totals
1st period moneylines
1st period totals
|match moneylines||match moneylines|
These don’t apply to progressive or multi-chance parlays.
That’s it for 5Dimes’ sports promotions. However, they also have a racebook where you can bet on horse and greyhound races. They have two different promotions here – a rebate and Plus 10%. Here are the details for each:
You’ll receive rebates of up to 9% on your daily bet volume, win or lose, every single day. There aren’t any minimum daily volume requirements or any maximum on how much you can earn in rebates.
Bet on the top tracks and receive an extra 10% on any winning WIN or exotic ticket.
That’s it for their sports betting promotions. However, they offer many seasonal or limited time offers, too. These often coincide with new or upcoming events, or whenever a new season – like NFL football – starts. So it makes sense to get on their newsletter and check their promotions page often.
5Dimes casino is another strong product.
But I should say casinos.
And that’s because 5Dimes’ casino is broken up into a few smaller casinos. Those include their Grand Casino, Jackpot Casino, Bonus Casino and Match Play Casino. They have a live dealer casino, too.
Below you’ll find a list of games and some information for each one.
Their Grand Casino has 200+ games to choose from. They have:
The games come from Real Time Gaming. You can download their casino or play from your browser. And you can play the titles that have a small mobile icon on your phone or tablet, too.
Here are all the games in the Grand Casino.
Multi-Hand Video Poker
That wraps up their Grand Casino. The games, anyway – there’s still the promotions we cover for each of the casinos in the following section.
Next up is their Jackpot Casino. You’ll find more than 120 different games here. What’s unique about this selection of games is that, from what we can tell, are all from the software provider, BetSoft.
Here’s how these games break down:
Let’s look at the specific titles you can play:
This is probably one of our favorite casinos due to the software being from BetSoft. You really ought to try their 3D slots – they’re a lot of fun.
Now let’s talk about their Bonus Casino.
Here, 5Dimes claims, their games have the highest payouts online. They show you a list of games with the traditional or average payout, next to a list of their payouts, which are higher.
However, the payout differences are nominal – at least for small to moderate bankrolls. Chances are you won’t see a difference until you’re wagering hundreds or thousands of dollars.
Anyway, here’s how their games break down:
And here are the specific games you can play:
That’s it for this casino. It’s definitely one of the smaller casinos, but it’s a unique one at that. And it’s not as small as their Match Play Casino.
What’s special about the Match Play Casino is the focus on blackjack, poker and video poker games, as well as the option to bet $1 to $500 per hand/round.
Here are the games you can play:
This is the section to be in if you’re a blackjack or video poker player.
And that’s it for their main casino. But we’re still not done yet. We still have their live dealer casino and mini casino games to talk about.
Here are the live dealer games you can play:
According to 5Dimes, their staff will greet you by id when you sit down. This is nice and not something you’d experience even in a brick and mortar casino (unless you’re a regular).
5Dimes has also “enhanced” the payouts for their live dealer games. For example, here are the payouts for their American roulette game:
|Any 1 Number Combination||35x||36.08x|
|Split (2 Numbers)||17x||17.54x|
|Street (3 Numbers)||11x||11.36x|
|Corner (4 Numbers)||8x||8.27x|
|First five (5 Numbers)||N/A||6.4x|
|Six line (6 Numbers)||5x||5.18x|
|Any 12 Number Combination||2x||2.09x|
|Any 18 Number Combination||1x||1.06x|
|Red / Black / Odd / Even||1x||1.06x|
Then there’s their “Rebate Live Dealer Casino.” Here you’ll receive a rebate every time you play. The games you can earn cash back on include:
Every wager you place will earn you a volume based rebate. You’ll receive the rebate as soon as you end your game session.
Here’s what you can earn:
|Blackjack Initial Wager||0.30%|
|Blackjack Double Down||0.30%|
|Baccarat Player Pair||8.00%|
|Baccarat Banker Pair||8.00%|
|Baccarat Any Pair||6.00%|
|Casino Hold’em Ante||0.35%|
|Casino Hold’em Raise||0.35%|
|Casino Hold’em Bonus||4.00%|
That’s pretty cool.
That’s it for their live dealer games. One last thing to point out – they don’t tolerate card counters. Per their terms and conditions:
Professional card counters are prohibited. If you are found to be a professional card counter playing in our Live Dealer, your account is subject to immediate closure and all winnings will be forfeited.
Best we can tell, basic strategy is okay on account of 5Dimes giving you basic blackjack strategy charts. Just don’t take it any further if you value your account.
Last up is their mini games. These games are available on your Android and Apple device. You can even receive up to 0.2% rebate on select games.
Here are the games you can play:
These aren’t all their mobile games. Each of their casinos have mobile compatible games, too. However, one thing I noticed is that each casino is compatible with different devices.
For example, one section will be compatible with, say, iPods or the iPod Touch (like the Jackpot Casino), while others won’t be (like the Grand Casino).
This isn’t a big deal since there are so many games you can play. And, at least they tell you what casino or games are compatible with what device.
We’re all done with 5Dimes’ games. If you thought this section was large, wait until you see all the promotions they’re running. That’s up next.
5Dimes offers TONS of casino promotions. They have general things like cash back and deposit bonuses. Then they also have specific offers for each of their casinos.
Here’s a list of all the evergreen offers we could find, along with how each one works and where you can find it.
If, while playing blackjack, you make a Five Card Charlie (5 cards that total 21), 5Dimes will pay you up to $100. You’ll be paid whether the hand wins or loses. $50 goes to a push and $100 (max) goes to winning hands.
Split hands don’t count. This offer is good for one Five Card Charlie only.
The offers here include:
Here you’ll be eligible for a different bonus each day of the week.
Here’s how that works:
Play in one of the three All Red 5-5-5-5 blackjack games and you’ll have a chance to win $5,000, $25,000 or $50,000 cash. The hand doesn’t have to be a winner.
Deposit an amount from $100 to $250 and you’ll have your choice of the following match/rollover combos:
This is a neat offer because you can choose whatever rollover you’re most comfortable with. Keep in mind you’ll have 30 days to clear this offer, otherwise the reward will be “eliminated” from your account.
What you’ll find here are TONS of game-specific offers.
For example, you can win on various outcomes while playing craps, blackjack, baccarat, video poker, Caribbean stud, pai gow poker, ride’m poker, roulette and many, many others. All of them appear to be table, video poker or specialty games.
The offers vary. You can win $900 for every $1 wagered in baccarat. You can win $5,500 in the single and double zero jackpot. Or, you can win up to $1 million for winning the sequential royal jackpot.
There are too many offers to list here.
The offers you’ll find here include:
This runs every Sunday starting at 6pm EST and is free for you to enter. The players with the highest score at the end of the touridnt will receive a piece of the $100 prize pool. You’ll receive 10,000 credits and 10 minutes to make it happen.
Deposit $50 to $250 and receive, 5, 10, 20 or 25 free spins on the Spirt of the Inca slot machine.
You’ll receive comp points for every real money bet you make in the Grand Casino.
Every comp point you earn can be exchanged for $1 in cash back. How they do it is different. Each game will earn you a SPECIFIC amount of points. This is different from the flat-rate most casinos use.
You can see the entire list on their website. Remember that you receive 1 comp point for wagering the amount listed on the table.
Here are the offers for their live dealer games.
This jackpot starts at $5,000 and grows 1.5 cents for every wager made. This jackpot is free for live dealer players – no extra bet required.
To win, all you need to do is receive a hand of 3-7 of diamonds (totaling 21). You’ll need to hit or double a pair of 7’s to win.
Earn points for every bet. If you earn enough points to be in the top 3 on their leaderboard, you’ll receive $50 (3rd), $150 (2nd) or $300 (1st).
Bets up to $100 represent 100% of the amount wagered in points. For example, a $50 bet earns you 50 points. Bets higher than $500 earn points at 50%. For example, a $600 bet earns you 300 points.
If you can believe it, 5Dimes have other regular offers, too. Here are their general offers found on their promotions page.
This is for the Match Play Casino. Deposit $50 to $250 on your first deposit and receive a 50% match bonus worth $25 to $125.
You’ll need to first wager 10x your deposit in the casino to receive your reward. You’ll have 30 days to do it.
Receive a 33% match bonus for the Match Play Casino when you deposit $100 to $333. You need to wager your deposit 5x to earn your bonus.
Receive an extra 10% cash reward on your next deposit when you make a deposit of $50 to $1,000 within 24 hours of your last cash back reward. This has no rollover.
You can earn up to 21% on your overall losses in the 5Dimes casino. This includes all of the casinos + their mini games. However, you’ll earn a different percentage based on how quick you are to request your cash back.
Here’s how the percentage works:
There’s a couple important points to consider:
If you opt for a sooner / smaller percentage, you will disqualify yourself from EVER earning a higher percentage. It probably makes sense to wait. And if you choose to go with this program you won’t be eligible for any other casino promotion.
Get one free payout, on any day, once every 30 days. They discount up to $40. If you choose this program you won’t be eligible for any other offer – this includes free play, cash back or reduced juice (sportsbook).
Get a 20% of your friend’s opening deposit when you refer them to 5Dimes and they make a deposit. The max you can earn is $200.
That’s it for 5Dimes’ casino offers, and for their casino review.
We truly believe their casino is overshadowed by their sportsbook. But it’s truly one of the best spots for casino players in 2018 between their hundreds of casino games, bonuses, cash back and jackpot promotions.
Now let’s look at 5Dimes’ poker product. This is easily their weakest product.
It’s hard to say why. It comes down to traffic, obviously – they don’t have any. But there’s no clear reason why no one wants to play here.
But here are the details anyway.
Like their casino, 5Dimes doesn’t just run ONE poker room. They run two – the Grand Poker Room and the Shark Tank. Let’s start with the Grand Poker Room.
Their Grand Poker room has 3 software options – a download, instant play and mobile app. The mobile app is compatible with both Android and iOS. Their instant play poker room uses HTML5, which is more modern and future-proof than Flash or Java.
We used their HTML5 software to check out what games they offer. Here’s what we found.
Here you’ll find holdem, omaha and omaha hi/lo touridnts. All betting types (fixed, pot and no limit) are offered. They offer freerolls, then their paid tourneys start at .10 and peak at $25.
The types of touridnts they offer include freeze-outs, rebuys, add-ons, shoot outs, satellites and sit and go’s.
Only one touridnt was running when we reviewed them. It was a $1.50 touridnt that offered late registration and had a $66 guaranteed prize pool. 6 players were entered, which means this touridnt had a BIG overlay.
Other than that the only action we found was for a $500 freeroll that wasn’t starting until the following Sunday.
That was it. This section was dead otherwise. That goes for their SNGs too, which has buy-ins ranging from $1.50 to $120. Not one table was running.
Here’s what I found when I checked out the tables.
Your cash game and betting options are the same. You can play holdem with stakes starting at .05/.10 and peaking at 5/10. Only one table (.10/.25) had any action – 4 players – while a few had 1 player (waiting for action). Most had no players at all.
Omaha and omaha hi/lo offered stakes from .01/.10 to 3/6. Only 1 player occupied any of the omaha tables, while one of the $2/$4 hi/lo tables had a few players. All the others were empty.
The software looks good. It’s not over the top fancy, but it’s far more modern than it used to be when they were on the Winning Poker Network (WPN). Their software sort of reminds us of Cake or Carbon Poker’s software.
The animation worked – nothing lagged. The cards are easy to see from a laptop. And they have a multi-tabling function that’s sort of neat.
You can access all your tables using their tab system at the top of your screen. Just click the table you want to open and it’ll pop up. This is way better than having multiple browser windows open, one for every table you’re at, which is what most instant play poker rooms do.
Other than that you’ll find common options like customizing the deck, sound options, slider options and more.
Overall, the Grand Poker Room is solid. If only they had more traffic.
The Shark Tank is their other poker room. It looks like they may have moved on from this room, though, based on what we found during our research. We’ll explain more at the end of our poker review.
The Shark Tank is a download only for PC. The games they offer include holdem, omaha, Chinese Poker and Big 2.
Here are the software features they say they have:
They run tournaments here, too.
5Dimes offers a couple of poker promotions. You’ll find most of them in their Grand Poker Room. For that reason, we’ll start with the Shark Tank.
The only promotion you’ll find in the Shark Tank is their 27% rake back. 5Dimes will apply this to your account every Wednesday.
Now for the Grand Poker Room promos.
The losing hand must be four of a kind 8s. 50% of the pot goes to the loser, 30% to the winner and the other 20% is split between the other players involved in the hand (dealt in). 1% of each game/hand is added to the jackpot, capped at $5 per hand.
You get 250 GPPs for every $1 contributed in rake. You can exchange these for cash back – which works out to be about 35% (rake back).
That’s it for their poker promotions.
By now you can probably see why we say 5Dimes’ poker is their weakest product. Ever since they moved from the Equity Poker Network (EPN) in 2014 – possibly even before that, while on the WPN – their poker product has struggled to find traction.
And that’s with having 4 sites on the Grand Poker Network – IslandCasino.com, SportBet.com, VietBet.eu and 5Dimes.
Despite having multiple sites, the entire network struggles with traffic. According to Poker Scout they see less than 1-7 players on a rolling 24-hour basis. They’re 60th in overall traffic, and 15th in US traffic.
They’d probably have a decent poker room if they could get more players. In fact, many players reported liking the Shark Tank. Considering the upgraded, more modern look of the Grand Poker Room, we can only assume the Shark Tank was the same way.
But, unfortunately, it looks like 5Dimes abandoned the Shark Tank to focus on the Grand Poker Room instead. Which probably explains why the Shark Tank page is littered with old promotions from their time on the Winning Poker Network.
The bottom line – 5Dimes needs traffic for their poker room to pick up, let alone thrive. But building a poker player base is often a chicken and egg kind of situation – you need one to get the other. So it’s not a situation we foresee changing anytime soon.
The last of 5Dimes’ larger or main products is their bingo hall.
Our first impression is that this section must be pretty new, or simply overlooked and not popular. We base that on finding little mentioned about their bingo product in other reviews. And almost no other website has created a standalone bingo review, which if you have any experience with online gambling, know is rare.
But we took a look around and came to the conclusion that 5Dimes has a decent bingo product. They have an okay selection of games and a large selection of promotions.
Here are the kinds of games you can play at 5Dimes Bingo.
5Dimes offers more details for each of their types of games. Each page covers how often a game fires, when a new ball is called, their terminology and rules. This is great for veterans and beginners alike.
One thing we think is neat is how 5Dimes lets you choose your own numbers to create personalized bingo cards. You can reuse these each time you play. Your first card is free. From there you can create up to 9 personalized cards for $1 per month. It looks like these are for their 75-ball game only.
They also have a chat room where they play chat games and offer chat bonuses. Bonuses are limited to 5x the amount wagered in each bingo game. They have an easy “Available BBs to win” meter so you always know where you stand.
5Dimes bingo hall offers MANY promotions. Here are the details for each one.
Get a 100% match on your deposit up to $100. All you have to do to get this offer is transfer money from your main balance to the bingo hall. This doesn’t have a rollover.
5Dimes runs a variety of bingo games and offers throughout the week. Those include:
Those will keep you busy. And it’s great how many opportunities you have to win big jackpots.
Bingo Room Points & Cash Draws – This is sort of like a VIP program. You earn points for every bingo card you buy. The points are used to enter you into the drawing they hold each month.
There are 3 drawings:
Every 250 points you earn is equal to one entry to their daily $50 drawing.
So the more cards you buy, the more points you earn, which means the more entries you have to try to win one of their drawings.
They run several ‘buy on, get one’ (BOGO) offers on their bingo cards. Almost every single one of these promos is a buy 6, get 3 free. The one exception is a buy 3, get 2 free offer.
5Dimes will draw one more number to give players who almost won a bingo a chance to collect a consolation prize. The prize is 250 points for every To Go card they have. 250 points is equal to 1 free entry for their free daily $50 drawing.
The pot starts at $75 and goes high $75, and then back down $25, with each call until someone’s a winner. Cards are sold at .35/each. They also have a $5,000 Coverall Minimum $25 at .35/card.
That wraps up 5Dimes bingo promotions. However, keep in mind they run monthly specials too. These are variations of the offers above which usually include guaranteed prize pools, BOGO bingo cards, and variations of their rollercoaster prize pools.
Overall, they have an okay bingo product. Chances are you’ll find a better selection of bingo games at a dedicated online bingo hall. That said, if you already have an account here, or want to because of their sportsbook or casino, then we’re sure their bingo room will work for most people.
Yup, 5Dimes runs a lottery too. They run Pick 3 and Pick 4 lottery tickets, which you can play for any states’ drawings. The difference here is 5Dimes offers 80% higher payouts.
You can play the Lotto900, Powerball and Mega Millions too.
Here are some of the lottery promotions 5Dimes has running.
Deposit $77 today and you’ll get 77 Lotto900 tickets for free. The deposit needs to be EXACTLY $77 for you to use this promo. And be sure to contact them when you do make a deposit to have the promotion applied to your account.
You’ll receive a 5% reload bonus on all future deposits. This is usable only for the Lotto900 or Lotto9000. Your deposit must be between $100 and $500. Here’s how they reward you:
|Sample Reward Chart|
|Reload Deposit Amount||Reward Value|
They cover the odds, payouts and rules on their site. They also list all the states and drawing times on their site too.
That’s the extent of their lottery section. We wouldn’t join 5Dimes solely for their lottery action. But it’s a nice choice or change of pace when you’re playing in their casino or sportsbook.
And that wraps up our mini reviews. Now we’ll look at payment options, customer support and a bit of background before we get into our final opinion.
Here are the deposit options you can use to fund your account, along with the fees and limits for each.
Here are your withdrawal options, along with the fees and limits for each.
5Dimes offers one free payout every 30 days. This is valued at $40 or less.
One thing we noticed is that 5Dimes used to offer cash outs made to debit and credit cards. These had limits of $100 to $2,400 per request and took 3-5 days to transfer.
We saw several positive reports of players who used these cards for cash outs, reporting turnaround times in as little as 24 hours. However, it looks like 5Dimes took this option down for the time being. Unfortunate news – here’s hoping they add this option back.
One other thing we want to point out is how great it is 5Dimes offers bitcoin. Not only that, but it wasn’t long ago that 5Dimes had strict, low limits in place for bitcoin users. But now it looks like bitcoin is fee-free and without cash out limits for certain players.
And according to expert reports, 5Dimes has an excellent reputation for paying their customers …and paying them within a reasonable time frame.
They have an in-depth help center. This covers many of the basic questions customers have.
However, if you still have questions you can contact them through one of these channels:
They have several other phone numbers listed on their site. Many are for their specific products. You may have better luck using one of those if you have a specific question about their sportsbook or casino.
We couldn’t find any BIG problems. Nothing that would stop us from joining 5Dimes. However, we did find one or two things some people might find disturbing. So we’re going to share summaries of both problems with you for the sake of transparency.
This is from 2013.
A bettor, Dan, who claimed to be a new bettor, opened an account at 5Dimes. He bet lots of progressive teasers. One of them laid odds of 7,000:1 – which he wagered $.057 on.
The bet won – and Dan was paid $3,990 for this bet.
The problem? The odds should’ve been 70:1. This means Dan should’ve won $39.90.
Dan said he called support multiple times because he thought something was off. But he was told everything was correct. So Dan later cashed out a bit more than $10,000, while still leaving a balance to make bets with.
However, things were NOT okay.
5Dimes sportsbook manager, Tony, who’s known for being a no-nonsense, hotheaded sort of guy, freaked out on Dan. He accused Dan of angle shooting (cheating) and told him he was confiscating his funds. But not just the $3,990 Dan won because of the incorrect odds. No, Tony wanted (and eventually got) the entire balance – a total of more than $32,000.
The worst part isn’t the money, but how Tony handled the situation.
If you read the chat logs you’ll see how Tony told Dan that he should pack his bags because people were going to come looking for him.
He threatened him with violence. That’s not something we’re okay with.
We have no idea if Dan was the victim or if he tried to pull a fast one. But based on the post above, it sounds as if he only should’ve owed $4,000 – definitely not $32,000.
It looks like 5Dimes got it all though. Dan later said he eventually let it all go, saying money isn’t everything and how it’d be too expensive to pursue 5Dimes legally.
Here’s his last post in the thread AND on 2+2:
No nothing new! Tony is still a prick and sbr is ran by scumbags! Pretty much stopped Pursuing this long ago! Don’t no of any outs I can possibly use for help after sbr banned me cuz they decided to bury this as fast as possible! I called sum lawyers who were willing to take it on but wanted retainer fees because even if they won the case, there is no way to get the $. I wanted to contact some Costa Rican lawyers but never got around to it, it was just becoming to much of a problem! Money isn’t everything, Tony can shove it up his ass! I’m still alive, tony never killed me nor did he send his goons after me!
You can read the entire thread (including his final post quoted above) here.
It’s hard to know who to believe. Maybe it really wasn’t worth it considering how expensive it’d be to hire a lawyer ON TOP of the relaxed gambling restrictions and laws in Costa Rica. You can read our jurisdiction pages to learn more about that.
In early 2016, news broke that the US District Court in Philadelphia filed an application for a seizure warrant against 5Dimes for money laundering. They claimed 5Dimes encouraged customers to send payments by Amazon gift cards.
It sounded as if they made no effort to hide it. They asked players to photograph the cards and to send in the receipts. Players were incentivized with no fees and additional 10% bonus.
5Dimes moved a lot of money this way – almost $2 million.
The warrant asked to seize $159,000 spread across 15 different accounts connected to 5Dimes. One account was closed already by Amazon.
You can read about it here.
What’s interesting is how there hasn’t been much news about this since. The only update we’ve seen is on CalvinAyre.com – they reported in May 2016 that Costa Rica had no plans to investigate 5Dimes.
On Tuesday, local media outlet La Nacion quoted Alvaro Montoya, deputy prosecutor in Costa Rica’s Office of Money Laundering, saying his department wasn’t investigating 5Dimes or other Costa Rica-based sportsbooks for alleged money laundering because, last time he checked, sports betting wasn’t illegal in Costa Rica.
It seems, for now, 5Dimes is safe.
We’ll share our overall thoughts of 5Dimes issues – as well as their site as a whole – in our conclusion below.
We’ve reach the end of our review. If you read the entire thing you surely saw that 5Dimes is FAR from perfect. They have some good things, some okay things, bad things …and a couple ugly things.
The question remains – do we recommend 5Dimes …and if so, is 5Dimes right for you?
We do recommend 5Dimes, but only their sportsbook and online casino.
Both are a good fit for anyone who likes to bet sports and play casino games online. Especially Americans.
They have a decent looking bingo product and okay lottery. But we don’t recommend you sign up only to play one of those. And poker players should look elsewhere because there aren’t any games running.
Now, you may be wondering …what about the complaints? The threats? The money laundering?
Here are our thoughts:
5Dimes is an offshore site trying to find ways to move money on and off the site for their customers. We’re not saying what they did was right. All we’re saying is that’s the risk you take playing at offshore sites. Especially sites that do business from countries with the relaxed laws and regulations Costa Rica’s known for.
We feel like that’s a small tradeoff to bet/play at a site with a reputation as good as 5Dimes. And according to an expert bettor we know, Tony only acts like this towards cheaters. If you make an honest bet, and win, Tony will pay you …and pay you fast. No questions asked.
And who knows who’s telling the truth. Maybe Dan could’ve tried harder to get someone to confirm his bet was okay. Maybe he could’ve went directly to Tony. And maybe he should’ve waited to cash out …because odds of 7,000:1 shouldn’t feel right to anyone.
So neither of those issues would prevent us from betting at 5Dimes. And if we’d play there, we have no qualms recommending them to you.
Beyond that, 5Dimes has a stellar reputation. Combined with a large selection of markets, betting options, hundreds of casino games and dozens of promotions, we think everyone should have an account here.
Go create your account now.